Aubree Kuenster
Summary
I have always had a huge passion for helping others while making them happy. It gives me joy as a person to see other people smile while knowing I can help them out. I am an individual who has a outgoing, energetic, and caring personality. I love to make fun in what I am doing whether that being at work, school, or just hanging around family and friends. My current job with working with children who have autism spectrum conditions has been a life changing experience. I love to see the children I work with succeed in their daily treatment plan as well as watching them build positive social interactions with their peers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
Caravel Autism Health
07.2023 - Current
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
- Promoted a safe environment, ensuring adherence to agency policies and procedures.
- Supported smooth transitions between activities during therapy sessions, minimizing disruptions and maximizing productivity.
Beverage Cart Attendant
Far Vu Golf Course
07.2023 - 10.2024
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
Beverage Cart Attendant
Oshkosh Country Club
08.2022 - 10.2022
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
Customer Service Specialist
Dicks Sporing Goods
08.2020 - 01.2022
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Receptionist
New York Nail Bar
05.2019 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Made sure clients were happy with their service
- Helped pick out correct nail colors while offering fun ideas
Summer Nanny
Sunny and Rosie Miranpuri
05.2019 - 08.2019
- Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Made sure children were always kept safe while making healthy well balanced meals
- Assisted with light housekeeping duties
Cashier/Grocery Bagger
Wayne's Piggly Wiggly
06.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Psychology
Lakeland University
Plymouth, WI08-2025
Foundations of Teaching Education - Education
Fox Valley Technical College
Appleton, WI05-2023
High School Diploma -
Winneconne School District
Winneconne05-2020
Skills
- Social skills development
- Behavior reduction strategies
- Daily living skills training
- Applied behavior analysis
- Intraverbal training
- Reinforcement strategies
- Direct instruction
- Tacting training
- Listener responding training
- Sensory integration strategies
- Collaboration with professionals
- Activity schedules
- Individualized education plans
Accomplishments
- Becoming a Registered Behavioral Technician - - Achieving my CNA license
- Honor roll and deans list throughout the years of 2021-2023 through Fox Valley Technical College - Getting accepted into Lakeland University to achieve my bachelors degree.
Certification
- RBT - Registered Behavior Technician
- CNA- Certified nurse assistant
Timeline
Registered Behavioral Technician
Caravel Autism Health
07.2023 - Current
Beverage Cart Attendant
Far Vu Golf Course
07.2023 - 10.2024
Beverage Cart Attendant
Oshkosh Country Club
08.2022 - 10.2022
Customer Service Specialist
Dicks Sporing Goods
08.2020 - 01.2022
Receptionist
New York Nail Bar
05.2019 - 08.2019
Summer Nanny
Sunny and Rosie Miranpuri
05.2019 - 08.2019
Cashier/Grocery Bagger
Wayne's Piggly Wiggly
06.2017 - 01.2018
Bachelor of Arts - Psychology
Lakeland University
Foundations of Teaching Education - Education
Fox Valley Technical College
High School Diploma -
Winneconne School District
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