Summary
Overview
Work History
Education
Timeline
Generic

Aubree Martin

Dayton,OH

Summary

Experienced retail manager with over 5 years of delivering exceptional client experiences, developing high-performing teams, and achieving operational excellence. Demonstrated expertise in optimizing sales, enhancing store efficiency, and implementing strategic initiatives. Committed to providing top-tier service, cultivating employee growth, and driving business success.

Overview

8
8
years of professional experience

Work History

Experience Manager

Ulta Beauty
10.2024 - Current
  • Lead a high-preforming team by fostering a culture of accountability, diversity, equity, and inclusion exceed store goals
  • Oversee store operations, leveraging payroll budgets, scheduling, and sales forecasts to optimize efficiency and profitability
  • Support hiring, onboarding, and continuous training initiatives, conducting performance reviews and coaching for employee development
  • Drive top-line sales growth and expense control through operational excellence and startegic action plans
  • Manage escalated client concerns, ensuring timely resolutions that enhance retention, customer satisfaction, and brand reputation
  • Analyze key business metrics, client feedback, and sales performance to develop initiatives that drive revenue and conversion.

Sales And Service Leader

Sephora
05.2023 - 10.2024
  • Achieved field objectives and store success by providing real-time feedback and recognition to boost team morale and performance
  • Supported store success by driving results, monitoring and analyzing data, coaching the team, and efficient decision making
  • Promoted an excellent client focused atmosphere through team motivation, celebration, and incentive
  • Partnered with leadership to analyze key preforming metrics, identify opportunities, and implement strategies to maximize sales and service results
  • Supported brand partners by managing the planning and execution of store events and services

Retail Sales Manager

Ulta Beauty
02.2023 - 05.2023
  • Promoted a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink
  • Planned and executed in-store events. Establishing strong brand partner relationships
  • Reviewed and interpreted financial and operational reporting
  • Attracted, hired, and retained a diverse team of top talent
  • Executed the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience

Shift Manager

Walgreens
11.2020 - 02.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards
  • Trained new employees on company policies, procedures, and job responsibilities to maximize team performance
  • Improved overall team performance by effectively delegating tasks and providing clear instructions
  • Provided constructive feedback for growth opportunities by coaching in the moment
  • Monitored store performance and collaborated with upper management to implement process improvements

Operations Associate

Sephora
10.2019 - 10.2020
  • Managed daily off stage operations including shipment processing, inventory management, and stock replenishment to ensure product availability
  • Conducted regular inventory audits and cycle counts to minimize shrink and improve stock accuracy
  • Partnered with sales and leadership teams to optimize product placement, improve operational flow, and enhance the overall client experience

Beauty Advisor

Sephora
09.2017 - 10.2019
  • Delivered expectational client service by creating an engaging and welcoming shopping experience to drive client satisfaction and loyalty
  • Maintained a strong knowledge of current beauty trends, new product launches, and industry innovations to provide up-to-date recommendations
  • Supported store operations by participating in events, trainings, and team initiatives to enhance the overall shopping experience

Education

High School Diploma -

Lakota East High School
Liberty Township, OH
05-2013

Timeline

Experience Manager

Ulta Beauty
10.2024 - Current

Sales And Service Leader

Sephora
05.2023 - 10.2024

Retail Sales Manager

Ulta Beauty
02.2023 - 05.2023

Shift Manager

Walgreens
11.2020 - 02.2023

Operations Associate

Sephora
10.2019 - 10.2020

Beauty Advisor

Sephora
09.2017 - 10.2019

High School Diploma -

Lakota East High School

Similar Profiles

CREATE PROFILE
Aubree Martin