Job Search Status
Open to workDesired start date: Immediately
Open To Work
Aubrey Bone
Salt Lake City,UT
Work Preference
Summary
Resourceful Team Member experienced in adapting to dynamic environments and contributing to business success. Delivered quality work with minimal supervision while fostering teamwork and maintaining high standards. Developed strong communication and multitasking skills through hands-on experience in food service and cash handling.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Team Member
Taco Bell
Salt Lake City, Utah
10.2025 - 06.2026
- Assisted customers with orders and ensured timely service during busy hours.
- Prepared food items according to company standards and safety guidelines.
- Operated kitchen equipment, including fryers and grills, safely and efficiently.
- Assembled to-go orders during peak hours.
- Made drinks, put sauce packets and napkins and utensils in the window
- Collaborated with team members to ensure smooth kitchen operations during peak times.
- Managed inventory by restocking supplies as needed throughout the shift.
- Followed cash handling procedures while processing customer payments accurately
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
Customer Service Representative
Maximus
Sandy, Utah
09.2020 - 07.2024
- Provided exceptional support to customers through multiple communication channels.
- Resolved customer inquiries efficiently using problem-solving skills.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided exceptional customer service to ensure customer satisfaction.
- Handled escalated issues with professionalism and empathy.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Educated customers on product features and services effectively.
- Maintained up-to-date knowledge of products and services offered by Maximus.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Documented customer interactions accurately in the CRM system.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
Sales Associate
Nordstrom Rack
Salt Lake City, Utah
11.2022 - 07.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting merchandise and providing personalized recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Demonstrated product knowledge to educate customers about features and benefits.
- Resolved customer inquiries and concerns promptly to ensure a positive shopping experience.
- Handled customer complaints in a professional manner.
- Processed transactions accurately using point-of-sale systems and handling cash.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Welcomed customers at store entrance to create a friendly atmosphere. and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Bagged or packaged purchases and wrapped gifts.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Received and displayed product shipments on store retail shelves upon delivery.
- Collaborated with team members to ensure efficient stock replenishment and organization.
- Restocked shelves to ensure adequate product availability.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Handled customer returns efficiently by following company policies., exchanges, and refunds in accordance with company policies.
Education
Associate of Science - Social Work
Salt Lake Community College
Salt Lake City, UT 08.2006 - 01.2011
Skills
- Point-of-sale operation
- Cash handling
- Money handling
- Inventory management
- Food preparation
- Quality assurance
- Customer service
- Upselling techniques
- Cleaning
- Task prioritization
- Time management
- Adaptability and flexibility
- Willingness to learn
- Effective communication
- Verbal and written communication
- Team collaboration
- Teamwork and collaboration
- Dependability and reliability
- Positive attitude
- Problem-solving
- Conflict resolution
- Problem resolution
- Relationship building
- Stress management
- Goal setting and achievement
- Decision-making capacity
- Following instructions
- Relationship building
- Complaint resolution
- Problem-solving
- Cleaning
Timeline
Team Member
Taco Bell
10.2025 - 06.2026
Sales Associate
Nordstrom Rack
11.2022 - 07.2024
Customer Service Representative
Maximus
09.2020 - 07.2024
Associate of Science - Social Work
Salt Lake Community College
08.2006 - 01.2011