Aubrey Brannin
Interlachen
Summary
Proven to excel in fast-paced environments, I leveraged my assertiveness and teamwork skills at Hog Wild Burger and Shakes to enhance service coordination and customer satisfaction.
Developed strong communication and problem-solving skills in customer-focused environment. Excelled in managing multiple tasks while maintaining high level of customer satisfaction. Seeking to transition these skills into new field where they can drive positive outcomes and enhance team effectiveness.
Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.
Overview
7
7
years of professional experience
Work History
Food and Customer Service
Hog Wild Burger and Shakes
03.2024 - 01.2025
- Maintained an organized workspace, enabling quick access to necessary information for improved productivity during customer interactions.
- Collaborated with cross-functional teams to ensure seamless coordination of services for customers.
- Balanced multiple priorities simultaneously while maintaining a strong focus on delivering superior service experiences for each client interaction.
- Handled sensitive customer information with discretion, adhering strictly to privacy regulations and company guidelines.
Server
Applebee's Grill + Bar
05.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Deli Associate
Winn Dixie Supermarket
09.2017 - 05.2022
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Opened new inventory and rotated stock by dates to maintain freshness.
Education
GED -
Interlachen High School
Interlachen, FLSkills
- Customer focus
- Complaint handling
- Typing speed
- Assertiveness
- Organization
- Meeting coordination
- Teamwork and collaboration
Timeline
Food and Customer Service
Hog Wild Burger and Shakes
03.2024 - 01.2025
Server
Applebee's Grill + Bar
05.2023 - 01.2024
Deli Associate
Winn Dixie Supermarket
09.2017 - 05.2022
GED -
Interlachen High School
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