Aubrey Burke
Summerville,GA
Summary
Dynamic Pharmacy Technician with proven expertise at Medi-Thrift Pharmacy, excelling in workflow optimization and customer service. Enhanced prescription processing efficiency and trained new staff, ensuring compliance with healthcare regulations. Adept at problem-solving and maintaining confidentiality, I foster strong patient relationships while delivering accurate medication guidance.
Overview
2027
2027
years of professional experience
Work History
Clerk
Medi-Thrift Pharmacy
Pharmacy Technician
Medi-thrift Pharmacy
LaFayette, GA
04.2024 - Current
- Facilitated accurate medication preparation and dispensing by assisting pharmacists in daily operations.
- Analyzed stock data to maintain inventory levels and initiated orders as necessary to support operational efficiency.
- Streamlined prescription processing by leveraging pharmacy management software, ensuring timely fulfillment for customers.
- Delivered detailed guidance to patients on medication administration, potential side effects, and optimal storage conditions.
- Coordinated efforts with healthcare professionals to identify and resolve prescription discrepancies, ensuring accuracy in patient medication.
- Developed and implemented training programs for new pharmacy staff, focusing on operational procedures and safety protocols compliance.
- Responded to incoming phone calls, delivering accurate information and support to customers and healthcare providers.
- Addressed customer issues through direct interaction and telephone support, enhancing order placement processes and item location efficiency.
- Verified and labeled prescriptions with correct items and quantities to support pharmacy operations.
- Engaged with patients at pharmacy counter, ensuring a welcoming environment and addressing inquiries to strengthen patient loyalty.
- Entered detailed patients' prescription information into internal system for efficient tracking and retrieval.
- Collaborated with insurance company representatives to resolve claims-related issues and finalize payment transactions.
Education
Bachelor of Science
Georgia Highlands College
Rome, GAHigh School Diploma -
Trion High School
Trion, GA05.2023
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Healthcare regulations
Customer service
Data entry
Attention to detail
Timeline
Pharmacy Technician
Medi-thrift Pharmacy
04.2024 - Current
Clerk
Medi-Thrift Pharmacy
Bachelor of Science
Georgia Highlands College
High School Diploma -
Trion High School