AUBREY CHAVEZ
Santa Fe,NM
Summary
My name is Aubrey Chavez. I am 22 years old. I am a 2018 graduate of Pojoaque Valley High School. I was a Hostess at Rancho De Chimayo for about 3 years. I have had experience with people/customers while maintaining professionalism and excellent service in busy, high traffic times. I work well with others and have excellent communication and good judgement. I currently work at New Mexico State Capital as the Legislative Council Service Receptionist. I am constantly answering calls throughout the day, assisting callers and directing them to their Legislator or whomever they need to speak with regarding their situation. I have strong advisement and try to help folks solve their problems as best I can. I am currently seeking to find a job more advanced. I am looking to better my life and get ahead.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
New Mexico State Capital
Santa Fe, NM
08.2021 - Current
- Greet guests at front desk and engage in pleasant conversations while managing other phone calls when needed.
- Answering multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolve customer issues quickly and notify supervisor immediately when problems escalate.
- Maintain files and records by implementing effective filing systems that boost efficiency and organization.
- Retrieve mail, packages and documents on behalf of staff, promptly verifying where it goes and arranging for pickup or transmittal.
- Enter staff data and update information when things change.
Restaurant Hostess
Rancho de Chimayó
Chimayo, NM
09.2017 - 06.2020
- Seated guests and ensured an equitable balance of patrons for every server.
- Provided assistance to waiters by helping customers when needed.
- Informed servers of newly seated parties for speedy service.
- Maintained accurate waitlist quotes while directing the seating of guest parties in an efficient manner.
- Trained all new incoming part timers.
- Maintained clean and presentable tables with tableware, glassware, silverware and linens.
- Took reservations, answered customer questions and informed of accurate wait times.
- Called and confirmed guests reservations.
Education
High School Diploma -
Pojoaque High School
Santa Fe, NM05.2018
Skills
- Guest and Client Satisfaction
- Creative Problem Solving
- Warm and Welcoming
- Excellent Customer Service
- Courtesy
- Strong Team Member
- Patron Engagement
- Telephone Etiquette
- Positive Attitude and Energetic
- Front Desk Operations
Additional Information
I am currently in the process of getting my Real Estate License and am seeking any ways to better my future.
Timeline
Front Desk Receptionist
New Mexico State Capital
08.2021 - Current
Restaurant Hostess
Rancho de Chimayó
09.2017 - 06.2020
High School Diploma -
Pojoaque High School
Similar Profiles
MARIA MONTSERRAT TORRESMARIA MONTSERRAT TORRES
SALES & MARKETING MANAGER at Alltub Mexico, State of MexicoSALES & MARKETING MANAGER at Alltub Mexico, State of Mexico
Aaron LuceroAaron Lucero
Sr. System Analysts at New Mexico State UniversitySr. System Analysts at New Mexico State University
Leyland GonzalesLeyland Gonzales
Accounting Department Manager at State Employees Credit Union of New MexicoAccounting Department Manager at State Employees Credit Union of New Mexico