Aubrey Cianflone
Quakertown,PA
Summary
To present customers with a pleasant and memorable experience. Detail oriented, organized, a fast study and very personable. Possessing a bright and professional demeanor. Patient and am able to resolve issues in a friendly and effective manner.
Overview
10
10
years of professional experience
Work History
Full Time Key Holder
JOANN Fabric and Crafts
Quakertown, PA
10.2022 - 08.2023
- Assisted customers in store and via phone with purchases including recommending products based on customer’s project needs.
- Managed opening and closing duties. Preparing registers, bank deposits, and recovering misplaced items,
- Prepared online orders for in store pickup.
- Set up new product displays and pricing throughout store.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff,
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
Business Office Administrator
Maye Dental Associates
07.2022 - 10.2022
- Coordinated communication to and from patients, other dental offices, and insurance companies.
- Documented patient information and scheduled appointments tailored to their needs.
- Patient and friendly with clients while ensuring their needs were met.
- Complied with HIPAA regulations for all patients.
- Maintained electronic and paper filing systems for easy retrieval of information,
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Vice President, Barn Manager Head Instructor & Director of Special Programs
TRIPLE L RANCH LLC
Quakertown, PA
05.2013 - 07.2022
- Oversaw and planned daily activities, stable management and general care for health, safety and well-being of all equines.
- Instructed clients in all aspects of equitation, groundwork and horsemanship.
- Trained other staff members how to effectively instruct clientele, and to perform day to day farm chores.
- Instructed on best practices techniques, safety and performance strategies to staff, monitoring their performance and identifying areas of improvement.
- Determined and executed policies relating to operations administration and standards.
- Quickly adapted to rapidly changing conditions, people, animals, weather, etc.
- Oversaw the continuous maintenance and upkeep of the facility and equipment.
- Monitored industry trends, keeping current on latest changes and competition in industry,
Education
High School Diploma - undefined
Pennsylvania Virtual Charter School
June 2011
Skills
- Scheduling and Coordinating Employees and Volunteers
- Training and Supervising Employees and Volunteers
- Managing daily business operations
- Event Organization, Planning and Execution
- Ability to learn new skills quickly
- Ability to adapt to changing business needs
- Patient and Attentive
- Social Media Management
- Customer Focused
- Conflict Resolution
- Professional and Courteous
- Critical and Analytical Thinking
Timeline
Full Time Key Holder
JOANN Fabric and Crafts
10.2022 - 08.2023
Business Office Administrator
Maye Dental Associates
07.2022 - 10.2022
Vice President, Barn Manager Head Instructor & Director of Special Programs
TRIPLE L RANCH LLC
05.2013 - 07.2022
High School Diploma - undefined
Pennsylvania Virtual Charter School