Compassionate and dedicated team member with excellent ability to apply professional skills while providing meaningful customer and client experiences. Impressive organizational, time management and communication skills leading to positive outcomes.
Overview
3
3
years of professional experience
Work History
Caregiver
Brookdale Assisted Living
05.2023 - Current
Maintained a safe and clean environment for residents, reducing risks and ensuring optimal health outcomes.
Enhanced resident comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted residents with self-administered medications.
Assisted residents with activities of daily living, promoting independence and quality of life.
Prioritized residents' dignity, privacy, and autonomy during all aspects of care.
Accurately documented residents' progress, including alterations in care and important details.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Provided customer records, account statements and copies of checks.
Educated customers on use of banking website and mobile apps.
Assisted customers with compromised debit cards and issued new credentials.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Maintained friendly and professional customer interactions.assisted over 120 members daily
Personal Assistant
The Blake At Kingsport
07.2021 - 04.2022
Actively provided adequate care to residents on memory care.
Assisted residents with daily routine care including dressing, bathing, hygiene, and other activities of daily living.
Consistently collaborated with team members to provide optimal care to residents.
Improved time management of the executive through effective prioritization and organization of tasks.
YMCA Camp Counselor
Greater Kingsport Family Ymca
06.2021 - 01.2022
Actively contributed to providing young campers with activities including physical activities, arts, structured play, free play, and team building exercises.
Responsible for safety, supervision and well being of campers ages 5-10.
Collaborated in team approaches to managing daily tasks with other counselors and educators.
Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
Bachelor of Science - Nursing
East Tennessee State University
Johnson City, TN
12-2024
Associate of Science - Health Sciences
Walters State Community College
Morristown, TN
05.2021
High School Diploma -
Volunteer High School
Church Hill, TN
05.2019
Skills
Upbeat and Positive Personality
Cash Handling
Elderly care
Daily living assistance
Patient care
Verbal and written communication skills
Group Supervision
Collaboration and Teamwork
First Aid and CPR
Creative Problem Solving
Excellent Attention to Detail
Understanding Customer Needs
Phone Inquiries
Active Learning
Pleasant and Personable
Identity Verification
Medication management
Active listening
Timeline
Caregiver
Brookdale Assisted Living
05.2023 - Current
Bank Teller
Eastman Credit Union
04.2022 - 05.2023
Personal Assistant
The Blake At Kingsport
07.2021 - 04.2022
YMCA Camp Counselor
Greater Kingsport Family Ymca
06.2021 - 01.2022
Bachelor of Science - Nursing
East Tennessee State University
Associate of Science - Health Sciences
Walters State Community College
High School Diploma -
Volunteer High School
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