Aubrey Davis
Peshtigo,WI
Overview
5
5
years of professional experience
Work History
Concierge
New Perspective Senior Living- Howard
Howard, WI
06.2022 - 12.2022
- Managed the day-to-day operations of the concierge desk
- Answered phone to direct to appropriate manager and/or help with any questions or concerns
- Utilized problem solving skills to identify solutions for various issues related to concierge duties
- Managed incoming calls from customers seeking information or assistance
- Provided exceptional customer service at all times in order to exceed expectations
- Handled all guest inquiries in a polite and efficient manner
- Greeted and assisted guests in a friendly and professional manner, providing information about the senior living facilities services
- Developed strong relationships with key contacts within the hospitality industry to ensure excellent customer service delivery
- Performed regular inventory checks on equipment used by concierge staff
- Maintained an organized filing system for all resident records and documents
- Collaborated with other departments to ensure smooth operations
- Handled deliveries and made sure they went to the correct department
- Maintained a clean entrance to the facility
- Assisted residents and their families with anything they needed
- Performed any other duties that the managers needed assistance with.
Office Assistant
Timber Milling and Kiln/ Smokey Woods BBQ
Crivitz, WI
07.2020 - 08.2021
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Greeted visitors in a professional manner and provided assistance when necessary
- Organized and maintained filing systems to ensure efficient document retrieval
- Provided customer service support via phone or email inquiries related to products or services offered by the organization
- Supported staff by performing data entry and completing administrative duties.
Dance Instructor
CYI Community Center
Crivitz, WI
10.2020 - 05.2021
- Established positive relationships with students by encouraging them to practice, strive for excellence, and reach their full potential in dancing
- Motivated students to stay focused during long practices while emphasizing proper form and technique
- Evaluated student performances in order to identify areas requiring improvement or further instruction
- Promoted positive attitudes among learners by praising accomplishments regardless of ability level
- Chose music or sound effects to accompany dances
- Fostered an inclusive learning environment where all participants felt comfortable expressing themselves creatively through movement
- Utilized creative choreography techniques to create innovative dances for performances
- Facilitated group classes by introducing new moves and challenging participants to improve their technique
- Displayed stretching lessons and advised students in proper movement to avoid injuries
- Assisted dancers with costume selection, makeup application, and other performance-related tasks
- Demonstrated excellent communication skills through both verbal and written forms of contact with others
- Successfully completed tasks assigned by supervisors within designated time frames
- Provided excellent customer service to ensure satisfaction of patrons and guests
- Maintained a positive attitude while working collaboratively with other staff members.
General Staff Member
CYI Community Center
Crivitz, WI
09.2020 - 01.2021
- Performed manual labor tasks such as shoveling materials
- Maintained all safety protocols while working on job sites, including wearing personal protective gear
- Worked collaboratively in diverse environment with various employees
- Cleaned up debris using rakes, brooms and other equipment
- Ran errands and picked up new supplies for supervisors.
Laborer
Timber Milling and Kiln, LLC
Crivitz, Wi
07.2017 - 07.2020
- Provided excellent customer service to ensure satisfaction of patrons and guests
- Maintained a positive attitude while working collaboratively with other staff members
- Performed manual labor tasks such as shoveling materials
- Maintained all safety protocols while working on job sites, including wearing personal protective gear
- Worked collaboratively in diverse environment with various employees
- Cleaned up debris using rakes, brooms and other equipment
- Ran errands and picked up new supplies for supervisors.
Education
High School Diploma -
EAchieve Academy
Waukesha, WI06-2021
Skills
- Organization
- Customer Engagement
- Valid Driver's License
- Cash Handling
- Problem-Solving
- Clear Communication
Volunteer Experience
Volunteer, 09/2020, 12/2020, Crivitz, WI, Crivitz Area Food Pantry
References
- Kara Bresnahan, Manager - Manager From CYI And Friend, (715) 938-5272, bres.fam2015@gmail.com
- Victoria Callahan, Manager - Family Friend, (920) 412-8878, vcall@netnet.net
Timeline
Concierge
New Perspective Senior Living- Howard
06.2022 - 12.2022
Dance Instructor
CYI Community Center
10.2020 - 05.2021
General Staff Member
CYI Community Center
09.2020 - 01.2021
Office Assistant
Timber Milling and Kiln/ Smokey Woods BBQ
07.2020 - 08.2021
Laborer
Timber Milling and Kiln, LLC
07.2017 - 07.2020
High School Diploma -
EAchieve Academy