Aubrey Duehring

• My team and I are responsible for submitting/tracking/closing referrals, as well as indexing all incoming medical records, for 10 primary care locations.
• Proficient with Epic Hyperspace EMR and OnBase Software
• Collaborate with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
• Streamline referral processes for increased efficiency, resulting in timely appointments for patients.
• Promote clear communication between primary care providers and specialists through detailed documentation and follow-up calls.
• Build professional relationships with service providers.
• Maintaine accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
• Manage high-volume referral requests by prioritizing tasks and maintaining organized records.
• Provide ongoing training for new Referral Specialist staff members, ensuring consistent quality service delivery across the team.

Assist with events, contests and live broadcasts for 6 local radio stations of a national media group

• Oversaw recruitment process of potential new staff members
• Orchestrated hiring/training of all new employees
• Managed payroll for employees on staff
• Organized information/payments for multiple vendor’s billing accounts
• Logged/Maintained unemployment claims and workman compensation claims