Summary
Overview
Work History
Education
Skills
Certification
Love Playing sports , Nature Lover , Family oriented
Timeline
Generic

Aubrey Estabrook

Clarksville,TN

Summary

Solid team player with an outgoing, positive demeanor, and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction, and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic, and results-oriented, with exemplary passion for developing relationships, cultivating partnerships, and growing businesses. Compassionate Child Nutrition Assistant with background in preparing and serving nutritious meals in educational settings. Strengths include knowledge of dietary guidelines, food safety standards, and child growth needs. Skilled at building strong relationships with children, encouraging healthy eating habits, and positively impacting school nutrition programs.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Child Nutrition Assistant

CMCSS
Clarksville, Tennessee
08.2024 - Current
  • Prepared daily meals following nutritional guidelines for students.
  • Assisted in food service operations to ensure smooth meal preparation.
  • Maintained cleanliness and organization in kitchen and dining areas.
  • Monitored food inventory and reported shortages to supervisors.
  • Collaborated with staff to implement healthy eating initiatives for children.
  • Followed safety protocols during food handling and preparation tasks.
  • Assisted in training new staff on kitchen procedures and best practices.
  • Attended staff meetings and training sessions as required.
  • Monitored temperature of food items during storage and cooking processes.
  • Followed proper procedures for disposing of expired food items or waste materials.

Customer Service Associate

AAFES Exchange
Saint Robert, MO
04.2015 - 02.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Trained new associates on customer service protocols and operational procedures.
  • Managed inventory levels by performing regular stock checks and updating records.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Trained new hires on products and services, best practices, and protocols to reduce process gaps.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.

Education

Vocational - Primary Care

Foundation School Of Midwifery
San Isidro, Philippines
12-2002

High School Diploma -

Saint Julian Academy
Janiuay Iloilo , Philippines
03-2000

Skills

  • Team collaboration
  • Staff training
  • Food presentation
  • Nutritional guidelines
  • Customer Account Management
  • Courteous with Strong Service Mindset
  • Customer Support
  • Inbound and Outbound Calling
  • Food service operations
  • Food safety protocols
  • Customer relationship management

Certification

  • [Pediatric Consultation] Training - December 20th 2002
  • [Pedia and Geriatric Patients] West Visayas University Medical Center - December 11 2002
  • [Hospice Center], [ASILO DE MOLO] - December 20th 2002

Love Playing sports , Nature Lover , Family oriented

I love playing Basketball and Volleyball up to now, I was a varsity player of my school way back then. My passion of playing sports is always there. nature lover yes, me and my family love to camp out and do some fishing together. Family time is important to me. Every weekend me and my husband and kids always make sure we spend time together

Timeline

Child Nutrition Assistant

CMCSS
08.2024 - Current

Customer Service Associate

AAFES Exchange
04.2015 - 02.2017

Vocational - Primary Care

Foundation School Of Midwifery

High School Diploma -

Saint Julian Academy

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