Aubrey Flowers
Mustang,OK
Summary
Proven leader with experience at HTeaO, adept at resolving customer issues and enhancing satisfaction. Exceptional multitasker and communicator, skilled in staff coaching and performance improvement. CPR certified, demonstrating a commitment to safety and efficiency. Achieves significant productivity increases through clear guidance and effective team management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
HTeaO
09.2021 - Current
- Evaluated staff performance and provided coaching to address inefficiencies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cashier
Home Depot
02.2021 - 05.2021
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Physical Therapy
Oklahoma City Community College
Oklahoma City, OK01-2026
Skills
- CPR certified
- Familiar with anatomical terminology
- Dog, cat, and horse owner for 15 years
- Exceedingly hardworking and reliable
- Excellent multitasker
- Easily adapt to new environments
Certification
- CPR Certification
- Physical Therapy Tech Certification
Timeline
Shift Lead
HTeaO
09.2021 - Current
Cashier
Home Depot
02.2021 - 05.2021
Associate of Science - Physical Therapy
Oklahoma City Community College