Customer service–driven worker with food service experience and over a year as a barista, including promotion to shift lead. Comfortable with cash handling, multitasking, and assisting customers in fast-paced environments. Seeking a retail or cashier position focused on great service.
Overview
7
7
years of professional experience
Work History
Shift Lead
Dutch Bros
05.2024 - 10.2025
Offering customer with an exceptional customer service experience, while still being able to manage time and being able to maintain a great attitude.
Used POS system to accurately enter orders and process payments.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Hostess/Runner/Cashier
Buffalo Wild Wings
05.2023 - 11.2023
Provided a warm and professional manner while interacting with guests in person and over the phone. Hosted tables, took reservations and 'to go' food orders over the phone, frequently jumped in to help servers run food to tables.
Assistant
Maggie Valley Cardinal Inn
04.2019 - 04.2023
Returned to Maggie Valley Cardinal Inn as the Administrative Assistant during Summer Vacations. Greeted guests throughout their stay and provided information/recommendations as needed. In addition, assisted with cleaning/turning rooms upon guests checking out.