AUBREY HILL
Cape Coral
Summary
Detail-oriented and analytical professional with over 10 years of experience in the insurance industry, transitioning into a Quality Assurance role. Demonstrated expertise in risk assessment, data analysis, and compliance, with a strong ability to identify process improvements and ensure adherence to industry standards. Proven track record in evaluating workflows, troubleshooting issues, and implementing quality control measures to enhance efficiency and accuracy. Seeking to leverage extensive background in underwriting and policy evaluation to contribute to a company that values precision, continuous improvement, and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Insurance Underwriter
Wright National Flood Insurance
07.2017 - Current
- Assess and manage risks associated with flood insurance policies
- Evaluate applications, determine coverage terms, and ensure compliance with regulations
- Collaborate with agents, brokers, and internal teams to enhance risk management strategies
- Currently in training to become an underwriting team lead
Insurance Underwriter
Gator Insurance
01.2017 - 07.2017
- Evaluated and assessed risk for auto insurance policies
- Analyzed driver history, vehicle type, and usage to determine appropriate coverage and premium rates
- Ensured policies adhered to company guidelines and regulatory requirements while balancing profitability and customer satisfaction
Uber Driver
Uber
01.2015 - 01.2017
- Provided safe and efficient transportation services to passengers
- Utilized the Uber app to manage ride requests, navigation, and customer interactions
Insurance Underwriter
E-Ins
06.2015 - 12.2015
- Reviewed flood insurance applications and property details to assess risk levels
- Used underwriting guidelines and tools to determine appropriate coverage options
- Prepared and reviewed policy documentation for accuracy and completeness
Customer Service Associate
Transamerica Life Insurance
12.2013 - 12.2015
- Provided outstanding service to policyholders and clients
- Handled inquiries, processed transactions, and resolved customer concerns
Customer Service Associate
PSCU Financial Services
01.2010 - 12.2013
- Delivered customer service for clients seeking assistance with financial products and services
- Assisted with inquiries, issue resolution, and financial product support
Education
St. Petersburg College
Skills
- Strong analytical and decision-making skills
- Excellent written and verbal communication abilities
- Detail-oriented with strong organizational skills
- Ability to work independently and as part of a team
Timeline
Insurance Underwriter
Wright National Flood Insurance
07.2017 - Current
Insurance Underwriter
Gator Insurance
01.2017 - 07.2017
Insurance Underwriter
E-Ins
06.2015 - 12.2015
Uber Driver
Uber
01.2015 - 01.2017
Customer Service Associate
Transamerica Life Insurance
12.2013 - 12.2015
Customer Service Associate
PSCU Financial Services
01.2010 - 12.2013
St. Petersburg College
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