Aubrey Jones
Dothan
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at AACFCU. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Experienced in maintaining operational efficiency and accuracy, with a commitment to professionalism and courtesy in all interactions.
Overview
18
18
years of professional experience
Work History
Teller
AACFCU
Dothan, AL
06.2014 - Current
- Process customer transactions efficiently and accurately.
- Provide exceptional customer service and address inquiries promptly.
- Assist in maintaining cash drawer accuracy and accountability.
- Learn and apply banking policies and procedures effectively.
- Support daily operations through effective communication with team members.
Customer Service Representative
Burlington Coat Factory Distribution
Dothan, AL
06.2012 - 06.2014
- Assisted customers with inquiries and product selections, ensuring a positive shopping experience.
- Processed transactions accurately using point-of-sale systems to enhance checkout efficiency.
- Resolved customer complaints effectively, maintaining high satisfaction levels through active listening and problem-solving.
- Collaborated with team members to manage inventory and ensure timely restocking of merchandise.
Military Contract Driver
Cubic Transportation
Fort Lee, VA
08.2007 - 01.2012
- Operated transportation vehicles safely and efficiently within designated routes.
- Conducted routine vehicle inspections to ensure compliance with safety regulations.
- Assisted customers with boarding and inquiries, enhancing overall service experience.
- Maintained accurate records of daily trips and vehicle usage for operational efficiency.
Education
Associate of Science - Accounting
University of Alabama
AL07.2021
Skills
Exceptional customer service
Strong work ethic
Professionalism and courtesy
Excellent time management skills
Timeline
Teller
AACFCU
06.2014 - Current
Customer Service Representative
Burlington Coat Factory Distribution
06.2012 - 06.2014
Military Contract Driver
Cubic Transportation
08.2007 - 01.2012
Associate of Science - Accounting
University of Alabama