Aubrey Keyser
Natchez ,MS
Overview
4
4
years of professional experience
Work History
Waitress Trainer
Roux 61
Natchez, MS
03.2020 - Current
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Waitress Trainer
Roux 61
Baton Rouge, LA
06.2022 - 07.2023
- Greeted new customers, discussed specials, and took drink orders.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate - Medical Diagnostic Sonography
Hinds Community College
Raymond, MSVidalia High School
Vidalia, LA05.2021
Skills
- Role Modeling
- Order Accuracy
- Coaching and Mentoring
- Food safety awareness
- Memory retention
- Efficient Movement
- Food and beverage pairings
- Tableside Service
- High-volume dining
- Team Member Training
- Kitchen Communication
- Quality Control
- POS System proficiency
- Attention to Detail
- Decision-Making
- Leadership Development
Timeline
Waitress Trainer
Roux 61
06.2022 - 07.2023
Waitress Trainer
Roux 61
03.2020 - Current
Associate - Medical Diagnostic Sonography
Hinds Community College
Vidalia High School