Aubrey Knapp
Marietta,GA
Summary
Driven Sales Associate with proven expertise in upselling and exceptional customer service, honed at Petland Puppies. Excelled in engaging customers and expanding the customer base, leveraging sales training and excellent people skills. Achieved notable customer satisfaction while consistently meeting all sales goals.
Overview
1
1
year of professional experience
Work History
Sales Associate
Petland Puppies
01.2024 - 09.2024
- Organized products to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled payment transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Educated customers on additional follow up care, vet visits, vaccine requirements and required documentation.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased customer satisfaction by providing expert knowledge on canine care.
- Generated additional sales opportunities by upselling pet accessories.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Harrison High School
Kennesaw, GA05-2026
Skills
- Sales Training
- POS system operation
- Upselling
- Reliable and punctual
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
Accomplishments
4.0 GPA
Languages
Sign Language
Professional Working
Timeline
Sales Associate
Petland Puppies
01.2024 - 09.2024
Harrison High School
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