Aubrey Lund
Bourbonnais,IL
Summary
Customer Service is known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Head Pool Manager
Vinton Parks and Recreation
Vinton , Iowa
05.2025 - Current
- Supervised daily pool operations and ensured safety protocols were followed.
- Managed staff schedules and delegated tasks to pool attendants and lifeguards.
- Conducted regular maintenance checks on pool facilities and equipment standards.
- Coordinated swimming lessons and special events for community engagement.
Floor Associate
Old Navy
Bourbonnais, Illinois
10.2024 - 04.2025
- Assisted customers in finding merchandise and provided product information.
- Operated cash register, processed transactions, and handled returns smoothly.
- Monitored fitting rooms for cleanliness and assisted customers as needed.
Cashier
Vinton Skating Rink
Vinton, Iowa
08.2023 - 08.2024
- Processed customer transactions efficiently at Vinton Skating Rink.
- Assisted customers with inquiries about skating sessions and rental equipment.
- Monitored inventory levels of concessions and supplies regularly.
Education
Bachelor of Science - Psychology
Olivet Nazarene University
Bourbonnais, IL 08.2024 - 07.2025
Skills
- Team management
- Customer service
- Effective communication
- Store maintenance
- Cash register systems
- Problem solving
Timeline
Head Pool Manager
Vinton Parks and Recreation
05.2025 - Current
Floor Associate
Old Navy
10.2024 - 04.2025
Bachelor of Science - Psychology
Olivet Nazarene University
08.2024 - 07.2025
Cashier
Vinton Skating Rink
08.2023 - 08.2024