Aubrey Lyman
Cincinnati,OH
Summary
Current student at the Cincinnati College of Mortuary Science. Friendly and flexible candidate with solid customer service background. Quick learner with basic understanding with maintaining records, scheduling, and medical terminology.
Overview
6
6
years of professional experience
Work History
Scheduler
The Christ Hospital Health Network
12.2021 - 07.2023
- Greeted and interacted with patients in-person and via telephone to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed complex calendars for seven medical practitioners, verifying accuracy of all appointments on daily basis.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
Sales Lead Keyholder
Joseph-Beth Booksellers
08.2021 - 11.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed store four days per week by counting registers, cleaning, and storing and filing all daily paperwork.
- Managed efficient cash register operations.
- Shelved and merchandised products in visually appealing and organized displays.
Administrative Student Worker
Kentucky Center For Mathematics
05.2017 - 05.2020
- Completed daily administrative work and management of websites, emails, data collection, and other tasks assigned.
- Helped organize and operate annual Kentucky Center for Mathematics conference.
- Worked independently and on team to complete projects and solve problems.
- Organized and prioritized work to complete assignments in timely, efficient manner.
Education
Associate of Applied Science -
Cincinnati College of Mortuary Science
Cincinnati, OH08.2024
Bachelor of Arts - Media Informatics
Northern Kentucky University
Newport, KY05.2020
Skills
- Customer Service (3 years)
- Communication Skills
- Project & Team Management
- Electronic Medical Records (EPIC)
- HIPAA Requirements
- Microsoft Office (10 years)
Timeline
Scheduler
The Christ Hospital Health Network
12.2021 - 07.2023
Sales Lead Keyholder
Joseph-Beth Booksellers
08.2021 - 11.2021
Administrative Student Worker
Kentucky Center For Mathematics
05.2017 - 05.2020
Associate of Applied Science -
Cincinnati College of Mortuary Science
Bachelor of Arts - Media Informatics
Northern Kentucky University