Aubrey Pritchard
BJ's Restaurant & Brewhouse
Shelby,MI
5
years of professional experience
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at BJ's Restaurant & Brewhouse. Proven ability to enhance guest engagement and uphold cleanliness standards, ensuring a safe and enjoyable environment. Experienced in cash handling and resolving inquiries, contributing to a positive dining experience.
Work History
Host/Server
2 Years- Assisted in training new hosts on customer service protocols and restaurant procedures.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Resolved guest inquiries and concerns promptly, enhancing overall guest experience.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Server
2 Years 2 Months- Monitored pool area to ensure safety and compliance with facility regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Educated patrons on pool rules and safety practices to promote a secure environment.
- Maintained cleanliness of pool decks and surrounding areas for optimal guest experience.
Lifeguard
5 Months- Monitored pool area to ensure safety and compliance with facility regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Educated patrons on pool rules and safety practices to promote a secure environment.
- Maintained cleanliness of pool decks and surrounding areas for optimal guest experience.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Cleanliness standards
Quality control
Timeline
Server
BJ's Restaurant & Brewhouse
06.2024 - CurrentRead More
Host/Server
Buffalo Wild Wings
06.2022 - 06.2024Read More
Lifeguard
Lifetime Fitness Clubs
04.2021 - 09.2021Read More
Utica Academy For International Studies
High School Diploma
Read More