Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Emma Stallings

Colbert

Summary

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining a welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Professional wedding consultant with proven track record in event planning and client relations. Skilled in managing logistics, vendor negotiations, and budget optimization to ensure seamless and memorable events. Strong focus on team collaboration and adaptability, ensuring reliable and consistent results. Known for excellent communication, problem-solving abilities, and keen eye for detail.

Experienced with creating nurturing environment for children. Utilizes engaging activities to promote development and learning. Knowledge of managing schedules and adapting to unique needs of each child.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Host/Server

Franks Diner
05.2024 - Current
  • Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers
  • Greeted and welcomed guests with a warm and friendly demeanor, ensuring a positive first impression
  • Collaborated closely with servers to coordinate seating arrangements and ensure smooth flow of service
  • Managed the seating process efficiently, optimizing table turnover and minimizing wait times for guests
  • Effectively communicated with kitchen staff regarding special dietary requirements or specific guest preferences

Costco Wholesale
09.2021 - 05.2024
  • Diagnosed equipment malfunctions and identified root causes to ensure efficient resolution of issues
  • Maintained a clean and sanitary work environment, following all food safety regulations and guidelines
  • Handled and stored food products properly to prevent contamination or spoilage
  • Followed portion control guidelines to minimize waste and maximize profitability

Family Nanny

Bethany
09.2019 - 06.2023
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
  • Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.

Sales Associate

Bath & Body Works
09.2020 - 08.2021
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis

Lifeguard/Swim Instructor

YMCA
09.2017 - 03.2021
  • Responded quickly and effectively to any emergency situations, performing rescues as necessary
  • Administered first aid and CPR when required, demonstrating strong knowledge of lifesaving techniques
  • Enforced pool rules and regulations to maintain a safe environment for all patrons
  • Collaborated with other lifeguards and staff members to coordinate schedules and ensure adequate coverage at all times
  • Educated swimmers on water safety practices through presentations and demonstrations during swim lessons or orientations
  • Maintained accurate records of incidents, accidents, treatments provided, and daily attendance logs
  • Performed routine maintenance tasks such as cleaning pool decks, testing water quality levels, and organizing equipment storage areas

Wedding Consultant

Bella Gardens
04.2015 - 04.2017
  • Maintained strong relationships with vendors through effective communication and negotiation skills
  • Worked closely with photographers/videographers to capture key moments throughout the event while maintaining a non-intrusive presence
  • Handled last-minute changes or unexpected situations calmly by quickly adapting plans without compromising quality or customer satisfaction
  • Demonstrated exceptional organizational skills by managing multiple weddings simultaneously without errors or oversights

Education

Bachelor of Science - Health Psychology

Eastern Washington University
Cheney, WA
06-2025

Associate of Arts - Communications

Spokane Community College
Spokane, WA
06-2022

Skills

  • Customer service
  • Strong work ethic
  • Infant care experience
  • Problem-solving skills
  • Strong communicator
  • Client relationship building
  • Team collaboration
  • Adaptability and dependability
  • Multitasking proficiency
  • First aid
  • Multi-tasking strength

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved psychological analysis by introducing JAMOVI for statistical tasks.

Certification

  • ServSafe Food Handler's Certification
  • First Aid Certification
  • Washington Driver's License
  • CPR/AED Certification
  • Communications Certification

Languages

English
Native or Bilingual
Italian
Limited Working
Russian
Limited Working
German
Elementary

Timeline

Host/Server

Franks Diner
05.2024 - Current

Costco Wholesale
09.2021 - 05.2024

Sales Associate

Bath & Body Works
09.2020 - 08.2021

Family Nanny

Bethany
09.2019 - 06.2023

Lifeguard/Swim Instructor

YMCA
09.2017 - 03.2021

Wedding Consultant

Bella Gardens
04.2015 - 04.2017

Bachelor of Science - Health Psychology

Eastern Washington University

Associate of Arts - Communications

Spokane Community College
Emma Stallings