Aubrey Rasmussen
Charlotte
Summary
Dynamic worker with proven ability to deliver exceptional customer service in fast-paced environments. Strong skills in team collaboration and effective communication, dedicated to enhancing guest experiences and training new staff.
Overview
3
3
years of professional experience
Work History
Server
Ukai Hibachi Grill And Sushi Bar
Lansing, Michigan
02.2025 - Current
- Delivered exceptional customer service, enhancing guest experience in fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Processed food and beverage orders promptly, ensuring smooth service flow.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Trained new servers on restaurant policies and service techniques.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Executed daily duties with accuracy and efficiency, supporting overall restaurant operations.
Clerk
Johnny's Half Shell
Charlotte, Michigan
10.2024 - Current
- Organized inventory and restocked supplies to ensure availability of items for customers.
- Maintained cleanliness and sanitation standards throughout the establishment.
- Processed payments and handled cash register transactions accurately to support smooth checkout experience.
- Communicated effectively with kitchen staff to streamline service flow.
- Supported team during peak hours to enhance overall customer experience.
- Answered phones courteously while providing information and assistance to enhance customer satisfaction.
- Followed safety protocols to ensure a safe working environment for all staff.
Home Daycare Provider
State of Michigan Department of Human Services
Charlotte, Michigan
06.2025 - 09.2025
- Provided daily care and supervision for children in their home.
- Developed age-appropriate educational activities to promote learning and development.
- Maintained a safe and clean environment for children's play and learning activities.
- Communicated effectively with parents about children's progress and daily activities.
- Assisted children with meals, ensuring nutritional needs were met throughout the day.
Person in Charge
Jimmy Johns Subs
Charlotte, Michigan
10.2023 - 10.2024
- Managed closing procedures to ensure accurate transaction processing.
- Monitored employee performance to uphold quality standards and enhance service delivery.
- Trained new staff on food preparation and customer service protocols.
- Maintained accurate records of closed files, ensuring compliance with company policy.
Education
Some College (No Degree) - General Education
Lansing Community College
Lansing, MI06-2026
Skills
- Point of sale
- Food safety
- Inventory management
- Customer service
- Problem resolution
- Team collaboration
- Effective communication
- Time management
- Employee training
- Strong work ethic
Timeline
Home Daycare Provider
State of Michigan Department of Human Services
06.2025 - 09.2025
Server
Ukai Hibachi Grill And Sushi Bar
02.2025 - Current
Clerk
Johnny's Half Shell
10.2024 - Current
Person in Charge
Jimmy Johns Subs
10.2023 - 10.2024
Some College (No Degree) - General Education
Lansing Community College