Aubrey Smith

Amazon warehouse associates perform the responsibilities:

• Overseeing and managing the selection and handling of orders
• Ensuring that products and/or merchandise are packed neatly and securely
• Ensuring that all warehouse operations are well-maintained and managed
• Loading and unloading Amazon merchandise trucks
• Operating stock management tools such as forklift and so on
• Ensuring that the warehouse space is well-organized and managed
• Driving trucks, vans, and/or cars with warehouse materials when required
• Storing and managing data in inventory and logistic software programs.

• Routinely contacted account holders with balances over 151 days past due to resolve delinquencies and help bring their account current.
• Answer incoming customer inquiries.
• Collaborate with management teams to stay updated on new products, services, and policies.
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner, while actively listening to their concerns.
• Offer support and solutions to customers in accordance with the company’s customer service policies.

• Receive, open, load and process customer (events, seniors, underclass, preschool, studios) orders and enter customer information into appropriate business systems by keying and scanning.
• Verify that customer images match accompanying paperwork; correct discrepancies.
• Enhance images by retouching, editing, color correction using various internal and external software applications; using appropriate judgment and decision-making; meeting quality and productivity standards.
• Use basic judgment, decision-making, problem identification, problem solving and standard work to meet individual and team quality and productivity standards within the production environment.
• Use safe work habits including proper lifting, bending, pushing, pulling, squatting, twisting and driving techniques and adheres to all safety rules and guidelines

• Oversaw disputes resolution and reconciliation for [Number] client accounts.