Aubrey Switzer
Summary
Organized and dependable person successful at managing multiple priorities at once while maintaining a positive attitude. Very compassionate about challenges and activities person takes on. Willingness to take on added responsibilities to meet team goals and complete them in a timely manor.
Overview
3
3
years of professional experience
Work History
Patient Care Technician/Certified Nursing Assistant
Union Hospital
02.2023 - Current
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced stress for patients and families through effective communication and empathetic support.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Cafe Barista
Climbing Cafe
11.2021 - 08.2022
- Received recognition from management for exceptional customer service skills and dedication to maintaining a positive work environment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Operated espresso machines proficiently to produce consistently high-quality coffee drinks according to company recipes and standards.
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
Front Desk Receptionist
Cornerstone Property Services
05.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
Bachelor of Science - Nursing
Indiana State University
Terre Haute, IN12.2026
High School Diploma -
Terre Haute South Vigo High School
Terre Haute, IN05.2023
Skills
- CNA Certification
- Basic Life Support
- CPR Certification
- Health Education
- HIPAA Compliance
- Patient Education
- Compassionate
- Integrity
- Good communication
- Leadership
- Problem Solving
- Organization
Hobbies
- Intramural sports: soccer, volleyball, pickle ball, basketball
- Hiking/ Running
- Baking
- Scrapbooking/ Drawing
- Social Media
- Volunteering
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Patient Care Technician/Certified Nursing Assistant
Union Hospital
02.2023 - Current
Cafe Barista
Climbing Cafe
11.2021 - 08.2022
Front Desk Receptionist
Cornerstone Property Services
05.2021 - 08.2021
Bachelor of Science - Nursing
Indiana State University
High School Diploma -
Terre Haute South Vigo High School