Aubrey Madison Denson

Salon Apprenticeship:

• Assist Master Stylists; shampoo clients, mix formulas, apply color, style out clients.
• Provide makeup applications and up-do's.
• Book/Scheduled personal in-salon models, building cliental.
• Participated in continued education opportunities; product knowledge/training by J Beverly Hills, Balayage class by Aubrey Loots Education, Wella classes: Golden Hour + Trending Brunette Formulations & Techniques.

Individual Contracts:

• Hired for various prom and homecoming events for hair and makeup services.
• Independent Wedding stylist for multiple weddings; Bride and bridal party.

Front Desk Receptionist & Key Holder:

• Greeted and welcomed clients, creating a positive first impression for salon visitors.
• Product knowledge and sales.
• Coordinated inventory management, ensuring adequate supplies for services offered at the salon and boutique.
• Manage stylist schedule book, including prebooking and cancellations.
• Supervise all employee services and purchases.
• Responsible for opening and closing salon; open shift on SalonBiz, send 24 hour client confirmation messages, print out stylist daily schedules, responsible for end of day reporting, running batch reports, balance cash drawer and deposits, ensure secure lock-up.

• Managed incoming phone calls and processed floral orders efficiently.
• Coordinated and tracked incoming and outgoing orders utilizing three specialized floral ordering systems.
• Analyzed order specifications and determined product budget allocations for each order to optimize financial resources.
• Oversaw product collection and distribution to various locations.
• Implemented systematic filing and organization of documents and receivables to support efficient operations, and ensure accurate record-keeping and retrieval.

• Greeted and seated guests promptly to enhance customer satisfaction.
• Coordinated and monitored carry-out order fulfillment to maintain high service standards.
• Oversaw and verified sales transaction processing, maintaining accuracy.
• Collaborated with servers and kitchen staff to ensure smooth service flow.
• Maintained cleanliness of front-of-house areas, ensuring a welcoming environment.

• Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
• Assisted customers in product selection, demonstrating strong knowledge of inventory and current promotions, as well as style suggestions.
• Maintained visual merchandising standards, ensuring displays were appealing and aligned with brand guidelines.
• Processed transactions accurately using point-of-sale systems, contributing to efficient store operations.

Student Government:

• Student Council Member
• Elected to Student Body President for Paul Mitchell Cosmetology School in 2022

Clubs:

• BE NICE OR ELSE Member
• Social Media Club Member
• Design Team Member

Relevant Coursework:

• Product Knowledge for Paul Mitchell
• Fashion Show Hair & Makeup
• Product Inventory