Aubreyonna Gatewood
Pine Bluff,AR
Overview
4
4
years of professional experience
Work History
Beauty Advisor/Sales Associate
Sally Beauty Holdings Inc.
Pine Bluff, Arkansas (USA)
08.2020 - Current
- Welcomed customers, helped locate merchandise and suggested product options according to their needs expressed
- Answered customer questions about products and services and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Volunteered for extra shifts during holidays and other busy periods to reduce staffing shortages.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Supported loss prevention goals by monitoring shopper behavior.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Increased credit card applications
Cashier
Brookshire Grocery
Pine Bluff, AR
05.2016 - 09.2018
- Greeted customers and provided great customer service
- Operated cash register for cash, check and credit card transactions with high accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Biology
University of Arkansas At Pine Bluff
Pine Bluff, AR12.2020
Skills
- Exceeding Customer Expectations
- POS Transactions
- Cash Register Operations
- Adaptable and Flexible
- Energy and Physical Stamina
- Engaging with Diverse Customers
- Building Customer Loyalty
- Customer Assistance
- Money Transfer Systems
- Register Opening and Closing
- Positive Customer Engagement
- Merchandise Recommendations
- Rewards Programs
- Strong Communication and Interpersonal Skills
- Customer Needs Assessments
Timeline
Beauty Advisor/Sales Associate
Sally Beauty Holdings Inc.
08.2020 - Current
Cashier
Brookshire Grocery
05.2016 - 09.2018
Bachelor of Science - Biology
University of Arkansas At Pine Bluff
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