Aubrianna Hearn
Newark,DE
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
BARISTA
Starbucks
06.2023 - Current
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Welcomed customers and answered questions regarding menu items and preparation methods
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
CATERING SERVER
Di Paolo's Italian ristorante
06.2022 - 04.2023
- Cleaned up venue after events and assisted with inventory, food storage, and closeout tasks
- Facilitated smooth operations through effective communication with other staff members
- Developed strong organizational skills while managing multiple tasks simultaneously during peak hours
- Assembled and delivered food and supplies for catered functions to scheduled locations
- Served meals to a large number of guests in a timely manner while demonstrating excellent customer service skills.
WAREHOUSE WORKER
Amazon Warehouse
10.2022 - 01.2023
- Pulled and prepared product for shipment, verifying the exact number and type of product before loading and shipping
- Operated a manual pallet jack to move products throughout the warehouse
- Packed orders in accordance with customer specifications
- Seasonal Temp Job during holidays.
CASHIER
Acme Markets
08.2021 - 06.2022
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Developed strong customer service skills by providing efficient and accurate service.
Education
Associate of Science - Health Science
Salem Community College
Carneys Point, NJ05.2024
HIGH SCHOOL DIPLOMA - undefined
Pennsville Memorial HighSchool
Pennsville, NJ06.2022
Skills
- Calm and professional under pressure
- Creative problem solving
- Efficient and detail oriented
- Teamwork and collaboration
- Time management
- Relationship building
Awards
Did the Jumpstart program at SCC senior year of HS
Timeline
BARISTA
Starbucks
06.2023 - Current
WAREHOUSE WORKER
Amazon Warehouse
10.2022 - 01.2023
CATERING SERVER
Di Paolo's Italian ristorante
06.2022 - 04.2023
CASHIER
Acme Markets
08.2021 - 06.2022
HIGH SCHOOL DIPLOMA - undefined
Pennsville Memorial HighSchool
Associate of Science - Health Science
Salem Community College