Aubrie Deese
Dallas,GA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
Work History
Member Advisor
MembersFirst Credit Union
09.2021 - Current
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
Server/Hostess
Jeffersons
06.2021 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Brand Ambassador
American Eagle Outfitters, Inc
11.2019 - 02.2021
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
Education
Associate of Applied Science - Health Care Managment
Georgia Northwestern Technical College
Rome, GAHigh School Diploma -
East Paulding High School
Dallas, GA05.2021
Skills
- Working with Teammates
- Consumer Auditing
- First-Tier Technical Support
- Monthly Audits
- Customer Support
- Teller Transactions
- Cash Reconciliation
- Customer Service
- Communication Skills
- Cash Counting
Timeline
Member Advisor
MembersFirst Credit Union
09.2021 - Current
Server/Hostess
Jeffersons
06.2021 - 10.2021
Brand Ambassador
American Eagle Outfitters, Inc
11.2019 - 02.2021
Associate of Applied Science - Health Care Managment
Georgia Northwestern Technical College
High School Diploma -
East Paulding High School
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