Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Aubrie Martinez

Aubrie Martinez

Albuquerque,NM

Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

10
10
years of professional experience

Work History

Food Server

Steel Bender Brewyard
Albuquerque, NM
05.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Food Server

Chili's Restaurant
Albuquerque, NM
01.2015 - 05.2022
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

GED -

San Juan College
Farmington, NM
02.2010

Skills

  • Guest Seating Arrangements
  • Process Monitoring
  • Check Payment Processing
  • High-Volume Dining
  • Warm and Friendly
  • Menu Memorization and Presentation
  • Adaptable and Flexible
  • Supply Replenishment
  • Team Player
  • Safe Work Practices

Timeline

Food Server

Steel Bender Brewyard
05.2022 - Current

Food Server

Chili's Restaurant
01.2015 - 05.2022

GED -

San Juan College

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Aubrie Martinez