Auburn Doss
Springfield,TN
Summary
Proactive professional with a strong ability to adapt to new challenges and environments. Demonstrated problem-solving skills and a history of building effective relationships with clients and colleagues. Recognized for exceptional communication and teamwork, consistently contributing to the achievement of organizational goals. Committed to ongoing learning and professional growth.
Overview
11
11
years of professional experience
Work History
Practice Manager
Logan County Animal Clinic
Russellville, Kentucky
12.2023 - Current
- Managed daily operations of a busy animal clinic with diverse services.
- Coordinated scheduling for appointments, surgeries, and emergency cases.
- Supervised staff training and development to enhance team performance.
- Implemented inventory management practices for medical supplies and equipment.
- Developed client communication protocols to improve service quality and satisfaction.
- Oversaw financial management, including budgeting and billing processes.
- Managed vendor relationships for supplies and services related to the practice.
- Ordered supplies needed and kept tabs on inventory levels.
- Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
- Complied with OSHA and HIPAA regulations.
- Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
- Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.
Veterinary Technician
Logan County Animal Clinic
Russellville, Kentucky
12.2017 - 12.2023
- Assisted veterinarians during examinations and surgical procedures.
- Prepared and maintained accurate medical records for each patient.
- Maintained cleanliness and organization of examination rooms and surgical areas.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Dispensed prescription medications upon request from veterinarians.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
Co-Op Student
Barrow Eye Center
Russellville, Kentucky
08.2015 - 05.2016
- Collaborated with teams to ensure accurate data entry and processing of information.
- Reviewed documents for quality assurance before finalizing digital versions.
- Kept patient health and personal information private and confidential.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Logan County High School
Russellville, KY05-2016
Some College (No Degree) -
Western Kentucky University
Bowling Green, Kentucky, KYSkills
- Detail orientation
- Work ethic
- Reliability
- Teamwork and autonomy
- Rapid adaptability
- Versatility
Professional References
Sally Lancanster
Bookkeeper
Logan County Animal Clinic
270-791-0079
Dixie Berger
Owner
Pure Dixie
307-710-5886
Timeline
Practice Manager
Logan County Animal Clinic
12.2023 - Current
Veterinary Technician
Logan County Animal Clinic
12.2017 - 12.2023
Co-Op Student
Barrow Eye Center
08.2015 - 05.2016
High School Diploma -
Logan County High School
Some College (No Degree) -
Western Kentucky University