Accomplished business professional recognized for uniting operational efficiency with strong financial stewardship to achieve strategic objectives. Proficient in developing and managing budgets, conducting in-depth financial analysis, and implementing revenue-enhancement initiatives. Skilled at redesigning workflows, improving resource utilization, and applying data insights to boost performance and profitability. Committed to aligning operational practices with fiscal priorities to deliver consistent, measurable results and long-term organizational value.
Work History
Practice Manager
3 Years 2 Months
Banfield Pet Hospital | 06.2023 - Current
Streamlined operational workflows to enhance team efficiency and service delivery.
Improved practice revenue through effective financial management and strategic cost reductions.
Oversaw inventory management processes to optimize resource allocation and minimize waste.
Analyzed operational data to identify trends, driving strategic decisions for practice growth initiatives.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Operations Manager
2 Years 5 Months
Altar'd State | 12.2020 - 05.2023
Directed and optimized scheduling operations to enhance team efficiency.
Oversaw back-of-house organization to enhance operational efficiency.
Coordinated and managed markdown strategies for merchandise to align with seasonal promotions and inventory goals.
Oversaw supply order management and maintenance operations.
Oversaw inventory management and evaluated damage reports to enhance operational efficiency. Directed inventory oversight and assessed damage occurrences to mitigate losses.
Performed detailed audits and administered banking and loss prevention systems, ensuring operational integrity.
Boutique Team Leader
4 Years 5 Months
Francesca's Collections | 07.2016 - 12.2020
Drove business results by maximizing daily sales plans, managing expenses, and improving metrics through sales floor leadership and execution of francesca’s® training programs while coaching team members on and off the sales floor
Attracted, recruited, and retained guest-focused team members capable of driving sales
Implemented training programs and guided team members to maximize their capabilities and contributions.
Oversaw adherence to company policies and procedures, fostering a fair and consistent workplace environment.
Performed regular audits and annual inventory assessments to maintain security and integrity of the boutique's physical assets.
Education
Bachelor's - Business Administration: Marketing And Management
University of Louisiana At Monroe | Monroe, LA | 05-2018
Bachelor's - Accounting
University of Lousiana At Alexandria | Alexandria, LA | 07-2027
Skills
Team leadership
Recruiting and hiring
Staff management
Onboarding and orientation
Customer service
P&L analysis
Labor budgeting
Sales tracking
Money handling
Forecasting
Critical thinking and problem-solving
Attention to detail
Cross-functional collaboration
Flexibility and adaptability
Work ethic
Timeline
Practice Manager
Banfield Pet Hospital
06.2023 - CurrentRead More
Operations Manager
Altar'd State
12.2020 - 05.2023Read More
Boutique Team Leader
Francesca's Collections
07.2016 - 12.2020Read More
University of Louisiana At Monroe
Bachelor's from Business Administration: Marketing And Management
OPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro TelecommunicationsOPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro Telecommunications