Auburne D. Johnson
Pleasant Hill
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve detail oriented, positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Sergeant
United States Marine Corps
07.2017 - 07.2022
- Data Entry.
- Customer/Client Service.
- Created long-term client relationships.
- Consulted daily with clients to determine their needs and requirements.
- Led, Managed, and mentored multiple teams of 60+ personnel.
- Conducted personal and professional counselings, routine inspections, and physical fitness.
- Handled administrative requirements, maintained and submitted operational reports.
- Used MS Office Suite daily to communicate with employees and clients (Excel, PowerPoint, Outlook, and Word)
- Inspected and maintained multiple kits of High-Performance gear for operations.
Supervisor
Big K-Mart
01.2013 - 05.2017
- Counted and supervised tills for beginning and ending of shifts.
- Greeted customers and responded to requests for information.
- Built positive relationships with customers to increase repeat business.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Resolved customer issues for all departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Built and maintained working relationships with peers and upper management.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Education
Diploma -
Abraham Lincoln High School
Des Moines, IA05-2017
Basic Multimedia and Reproduction Cert -
Defense Information School
Fort George G. Meade, Maryland05-2018
Associate of Arts - Real Estate
American Public University
01-2026
Skills
- Attention to Detail
- Customer Service
- Data Entry
- Empathetic
- Flexible and Adaptable
- Friendly, Positive Attitude
- Management
- MS Office Suite
- Telephone Etiquette
- Time Management
- Trustworthy
- Problem Solving
LANGUAGES
English
Awards
3 Letters of Appreciation
Certificate of Commendation
Certificate of Appreciation
Humanitarian Service Medal
Marine Corps Good Conduct Medal
Meritorious Mast
National Defense Service Medal
Timeline
Sergeant
United States Marine Corps
07.2017 - 07.2022
Supervisor
Big K-Mart
01.2013 - 05.2017
Diploma -
Abraham Lincoln High School
Basic Multimedia and Reproduction Cert -
Defense Information School
Associate of Arts - Real Estate
American Public University
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