Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Audrey Martins

NORTH PROVIDENCE

Summary

I am a double major in Psychology and Health Sciences at Rhode Island College with a background in pharmacy and customer service. For the past two years, I have worked as a pharmacy technician at CVS, where I gained experience working in a fast-paced healthcare environment, communicating with patients, and managing detailed prescription tasks. I am motivated, reliable, and passionate about entering a patient-centered healthcare field.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
09.2023 - Current
  • Process prescriptions accurately and efficiently, ensuring patient safety and satisfaction.
  • Solves customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Welcomes customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Resolves third-party billing, computer system and customer service issues.
  • Assists pharmacists in medication management and inventory control to maintain stock levels.
  • Educate patients on medication usage, side effects, and adherence strategies for improved health outcomes.
  • Operated pharmacy software systems to manage prescription orders and patient records effectively.

Education

Bachelor's Degree - Psychology

Rhode Island College
Providence, RI
05-2026

Bachelor of Science - Health Sciences

Rhode Island College
Providence, RI
05-2026

Skills

  • Strong communication and customer service
  • Fast-paced workflow experience
  • Collaborative and team-oriented
  • Open-minded and adaptable
  • Motivated and reliable
  • Punctual and organized
  • Problem-solving with patient insurance issues

Accomplishments

I took on significant responsibility at a young age by working as a pharmacy technician for two years in a fast-paced, high-pressure healthcare environment. In this role, I was trusted to handle confidential patient information and navigate complex insurance issues with professionalism and patience. I’ve been consistently recognized for my punctuality, reliability, and ability to adapt quickly to changing workflow demands.

Alongside my work, I’ve proven my ability to balance a demanding job with a challenging double major and maintain a strong GPA. I earned the JAA Scholarship as recognition of my academic potential and dedication, and I am currently on track to complete two degrees by 2026 while maintaining a 3.46 GPA.

Timeline

Pharmacy Technician

CVS Pharmacy
09.2023 - Current

Bachelor's Degree - Psychology

Rhode Island College

Bachelor of Science - Health Sciences

Rhode Island College