AuDena LaBarge
Summary
Experienced with shift leadership, team coordination, and operational management. Utilizes strong organizational skills to maintain smooth operations and high standards. Track record of effective communication and staff motivation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head Shift Lead
Crumbl
Wausau, WI
06.2023 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Collaborated with other department leads to ensure seamless communication and coordination across all shifts.
Jack of All Trades
Courtyard by Marriott
Wausau, WI
06.2020 - 06.2023
- Bartending
- Cooking- AM and PM
- Prepping food
- Serving food
- Housekeeping
- Front desk- making reservation's, checking people in/out, taking phone calls
- Developed strong relationships with guests by consistently delivering exceptional service that exceeded expectations.
General Manager
Five Guys Burgers and Fries
Wausau, WI
06.2020 - 02.2022
- Truck ordering
- Handling cash drawers
- Provided guidance to staff members on new procedures and policies
- Fielded telephone calls and complaints from customers
- Ensured adequate staffing and recruitment to meet the needs of the business
- Responsible for achieving sales and profit goals
- Trained and mentored all staff
- Determined staffing and scheduling requirements
- Inventory
- Maintained staffing levels
- Managed and trained new hires
- Managed a team of 18 employees
- P&L
Executive Assistant Housekeeper
Fairfield Inn & Suites
Appleton, WI
03.2018 - 06.2020
- Making room lists for Housekeepers
- Checking rooms / entering rooms in system
- Cleaning common areas (public bathroom, fitness room, pool, etc.)
- Inventory
- Laundry
- Training new hires
- Cleaning rooms
WAITRESS
TEN POINT BAR & GRILL
04.2016 - 02.2018
- Took and delivered orders for customers, managing multiple tables at once
- Handled money from the customer bills, ensuring proper change given back
- Maintained basic housekeeping and stocking completed within the restaurant in preparation for the next shift
- Served meals
- Checked on customers frequently
- Bussed tables
- Handled money
- Took food and drink orders
- Greeted customers
Education
High school or equivalent -
Skills
- Cleaning
- Hospitality
- Time Management
- Housekeeping Management
- Employee training
- Workplace safety
- Scheduling coordination
- Cash handling
- Serving Experience
- Guest Services
- Food Preparation
- Kitchen Experience
- Restaurant Experience
- Leadership
- Hotel experience
- Sanitation
Certification
- Driver's License
- ServSafe Food Protection Manager October 2020 to October 2025
Assessments
- Verbal Communication — Highly Proficient February 2019 Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
- Organizational Skills — Proficient February 2019 Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
- Scheduling Skills — Proficient February 2019 Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules. Full results: Proficient
- Management & Leadership Skills: Planning & Execution — Proficient February 2019 Measures a candidate's ability to effectively plan and manage resources to accomplish organizational goals. Full results: Proficient
- Supervisory skills: Motivating & assessing employees — Highly Proficient February 2021 Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient
- Food safety — Highly Proficient September 2020 Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Head Shift Lead
Crumbl
06.2023 - Current
Jack of All Trades
Courtyard by Marriott
06.2020 - 06.2023
General Manager
Five Guys Burgers and Fries
06.2020 - 02.2022
Executive Assistant Housekeeper
Fairfield Inn & Suites
03.2018 - 06.2020
WAITRESS
TEN POINT BAR & GRILL
04.2016 - 02.2018