Audie Ortiz
Mercedes,TX
Summary
Poised Juvenile Detention Officer maintaining safety, security and discipline of juveniles under court custody. Knowledgeable of counseling practices and juvenile detention management. Skilled in interviewing juveniles and analyzing root causes of behaviors. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Juvenile Supervision Officer
Hidalgo County - Texas
03.2022 - Current
- The Juvenile Supervision Officer (Juvenile Detention Officer) position monitors and supervises the daily activities of detained juveniles in the detention facility
- Responsible for the safety and security of the residents in custody
- Detention Officers are directly accountable to the Shift Supervisor/Supervisor on duty.
- Ensured accurate record keeping of daily activities, incidents, and progress reports for effective case management.
- Maintained a secure environment by enforcing rules, policies, and procedures consistently across all residents.
- Strengthened family relationships through facilitating regular visitation opportunities and encouraging open communication between juveniles and their families.
- Conducted intake assessments on new residents, gathering pertinent information for proper placement within the facility.
- Provided crisis intervention when necessary, employing de-escalation techniques to maintain a safe environment for all involved parties.
- Completed incident reports when disorder or violence occurs.
- Observed and recorded mental and physical health of each juvenile offender.
- Coordinated responses to emergency situations arising in different prison locations.
Education
High school diploma -
Edcouch-Elsa High School
Edcouch, TX07.2020
Skills
- Critical Thinker
- Lifting
- Attention to Detail
- Communication (2 years)
- Driving
- Customer service
- Law enforcement
- Security
- Surveillance
- CCTV
- Communication skills
- English
- Life Skills Coaching
- Probation Compliance Monitoring
- Anger Management
- Transportation Assistance
- Gang Awareness
- Substance Abuse Knowledge
- Security Procedures
- Human relations
- Time Management
- Search and seizure procedures
- Staff Training
- Schedule Management
- Reliability
- Excellent Communication
Certification
Private security program certificate of completion level two training course, Present, Has successfully completed the Board approved, PSP Level Two Training Course to meet the standards and requirements set forth in Texas Occupation Code, Section 1702. Title 10 and Administrative Rules.Guard Card
Personal Information
Relocation: Anywhere
Timeline
Juvenile Supervision Officer
Hidalgo County - Texas
03.2022 - Current
High school diploma -
Edcouch-Elsa High School