Microsoft office, Restore 365, Xactanalysis, Xactimate, Excel, Docusign, Assured packout, Mica, Serner
Audom Clark
Tulsa,OK
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Coordinator
Service Mastres By RSI
08.2023 - 02.2024
- Created job files for each project and maintained current data in each file.
- Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
- Maintained open communication by presenting regular updates on project status to customers.
- Analyzed project performance data to identify areas of improvement.
- Photocopied, distributed and emailed documents to project managers.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Contents Supervisor
Oklahoma Disaster Restoration & Cleaning Specialists
05.2019 - 03.2023
- Developed targeted content strategies that aligned with overall business objectives and goals.
- Developed training materials and conducted onboarding sessions for new hires to set them up for success in their roles.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Streamlined the content production process, resulting in increased efficiency and output.
Lead Water Technician
Servpro
09.2016 - 12.2018
- Conducted regular inspections to enforce compliance with safety and environmental regulations.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Developed and implemented water treatment plant SOPs to streamline training and operations.
- Streamlined record-keeping processes through the implementation of a digital database for tracking maintenance activities.
- Enhanced customer satisfaction by addressing concerns related to water quality and system maintenance promptly.
Patient Access Representative
Ascension
03.2014 - 03.2016
- Reduced financial loss through diligent monitoring of outstanding balances and proactive collection efforts with patients and insurers.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Followed document protocols to safeguard confidentiality of patient records.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Answered incoming calls, scheduled appointments and filed medical records.
- Engaged with patients to provide critical information.
- Educated patients on importance of preventive health care and insurance coverage.
Education
GED -
Union Public School
Tulsa02.2014
Skills
- Regulatory Compliance
- Relationship Building
- Report Development
- Personnel Management
Software
Certification
Certified : Crime and Trauma, Fire , Water and Odor
Timeline
Project Coordinator
Service Mastres By RSI
08.2023 - 02.2024
Contents Supervisor
Oklahoma Disaster Restoration & Cleaning Specialists
05.2019 - 03.2023
Lead Water Technician
Servpro
09.2016 - 12.2018
Patient Access Representative
Ascension
03.2014 - 03.2016
GED -
Union Public School
Certified : Crime and Trauma, Fire , Water and Odor
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