Audra Carlson

Listens to customers to understand needs and refer to optimal services.
First contact of clients, providing expert sales and service to drive revenue.

Foster relationships with customers to expand customer base and enhance loyalty and retention (property management accounts).

Retains customers by addressing and resolving concerns in a knowledgeable and speedy fashion.

Addresses customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.

Price out service and product upon the request of customer.

Fostered a friendly and warm atmosphere for clientele and co-workers. Introduced clientele to custom design options, in upholstery and casegoods. Provided space planning ideas, which included specific furniture drawings, with measurement options, fabric options, and various custom design options.

Input sales invoice into computer system with detailed info on various furniture pieces IE: drawings, with basic drafting, measurements, fabric options, furniture finishes, and hardware options.
Designed showroom vignettes and kept a beautiful showroom.

(worked from 2014-2016 / 2021-2023)