Audra Gutierrez
Rio Rancho,NM
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
7
7
years of professional experience
Work History
Administrator
All Sorts Electric LLC
01.2021 - Current
- Maintained personnel records and updated internal databases to support document management.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
Customer Service Assistant and Data Entry Associat
Illumination Works
01.2017 - 12.2020
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Created and maintained detailed database to develop promotional sales. Secured commerical lighting contracts.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Education
High School Diploma -
Cibola High School
Albuquerque, NM05.1994
Skills
- Report Exceptions
- Troubleshoot Service Issues
- Administrative Arrangements
- Accounts Payable and Receivable
- Business Correspondence
- Data Confidentiality
- Operations Management
- Administrative Support
- General Management and Administration
- Scheduling
- Advanced Excel Spreadsheet Functions
- Contract Processing
- Expense Reporting
Timeline
Administrator
All Sorts Electric LLC
01.2021 - Current
Customer Service Assistant and Data Entry Associat
Illumination Works
01.2017 - 12.2020
High School Diploma -
Cibola High School
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