Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Timeline
Generic

Audra Martin

Southaven,MS

Summary

Over 9 years’ experience in management. Looking to advance my career with Fed Ex in Quality Assurance. Offering strong foundation in quality management principles and eagerness to learn and grow within this field. Brings ability to quickly grasp new concepts and apply analytical thinking and meticulous attention to detail. Ready to use and develop analytical and problem-solving skills in quality assurance role.

Overview

10
10
years of professional experience

Work History

Operations Admin 1

FedEx
Olive Branch, MS
07.2024 - Current
  • Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
  • Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
  • Implemented effective training programs for team members, fostering a culture of continuous improvement within the department.
  • QA inspection
  • Reduced defects in manufactured products through thorough inspection and evaluation procedures.

Small Business Owner

Southern Unique’s and Antiques
01.2015 - Current
  • Currently own and manage my small business
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Increased retail sales by utilizing strong product knowledge and effective upselling techniques.

Package Handler

Fed Ex
09.2023 - 07.2024
  • Physical loading, unloading packages of varying sizes and weights by hand
  • Sorting and moving packages within the facility in a timely efficient safe manner
  • Adhering to Fed Ex policies and guidelines
  • Followed safety regulations to maintain safe work environment.

Manager

Crossroads Vendor Market
Olive Branch, MS
06.2018 - 07.2024
  • Oversee daily operations of the store, including opening and closing duties, POS system and sales
  • Manage employees: hiring, training, and scheduling
  • Provides excellent customer service and problem solving
  • Maintains a direct point of contact with vendors inside the store
  • Creates a positive, friendly working and shopping environment
  • Attends regular sales conferences and vendor shows; scouting for new products
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Education

High School Diploma -

Southaven High School
Southaven, Mississippi

Skills

  • Marketing / Sales
  • Business Ownership
  • Excellent Communication
  • Positive Customer Service
  • Microsoft Office
  • Problem Solving
  • Excellent written and verbal communication
  • Exceptional time management skills
  • Marketing and sales experience
  • Team player
  • Positive attitude
  • Patience
  • Determination
  • Persistence
  • Quality assurance
  • Problem-solving skills
  • Detail-oriented
  • Quality improvements
  • Team leadership
  • Establishing and enforcing policy

References

Available upon request.

Leadership Experience

Honorable mention in Mississippi Magazine; Best of the Best and Desoto County Best.

Timeline

Operations Admin 1

FedEx
07.2024 - Current

Package Handler

Fed Ex
09.2023 - 07.2024

Manager

Crossroads Vendor Market
06.2018 - 07.2024

Small Business Owner

Southern Unique’s and Antiques
01.2015 - Current

High School Diploma -

Southaven High School
Audra Martin