Audra Muex
Atoka,Tn
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomy technician
Mason Health Clinic
05.2021 - Current
- Collects blood from patients, prepare and label blood samples for testing, provides useful information, explains blood-drawing procedures and answers any questions that patients may have about the procedure in the hopes of putting patients at ease.
Teacher Assistant
Grandville T. Woods Academy of Innovation
08.2016 - Current
- Provides support to a lead teacher in charge of a classroom, reinforce lessons by tutoring individual students and or small groups
- Duties include supervising students outside the classroom during lunchtime, field trips, and recess, creating lesson plans, documenting progress, as well as overseeing lesson preparations.
Front Desk Patient Coordinator
Premier Women’s Care
10.2015 - 08.2016
- Handled financial transactions with precision while discussing payment options with patients in a respectful manner.
- Ensured accuracy in data entry by meticulously reviewing daily intake forms and updating patient profiles accordingly.
- Contributed to the establishment of an online booking platform, allowing patients to conveniently schedule appointments from their devices.
- Managed high call volume effectively, prioritizing urgent matters while maintaining courteousness towards all callers.
Office Coordinator
Imperial Dental
01.2015 - 07.2015
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Lead Dental Assistant
DenTemp Dental Staffing
06.2012 - 12.2014
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Education
Associate of Science - University Parallel- Pre-Nursing
Dyersburg State Community College
Covington, TN05.2011
Associate of Arts - Cosmetology Education
Labelle School of Cosometology
Covington, TN07.1986
High School Diploma -
Covington High School
Covington, TN05.1984
Skills
- Blood collection techniques
- Venipuncture
- Patient preparation
- Specimen labeling procedures
- Order of draw
- Anatomy knowledge
- Infection Control
- Medical terminology knowledge
- Customer Service
- Certified in CPR/AED
- Phlebotomy Technician
References
References upon request.
Affiliations
- Member of The Eastern Star
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomy technician
Mason Health Clinic
05.2021 - Current
Teacher Assistant
Grandville T. Woods Academy of Innovation
08.2016 - Current
Front Desk Patient Coordinator
Premier Women’s Care
10.2015 - 08.2016
Office Coordinator
Imperial Dental
01.2015 - 07.2015
Lead Dental Assistant
DenTemp Dental Staffing
06.2012 - 12.2014
Associate of Science - University Parallel- Pre-Nursing
Dyersburg State Community College
Associate of Arts - Cosmetology Education
Labelle School of Cosometology
High School Diploma -
Covington High School