Summary
Overview
Work History
Education
Skills
Timeline
Generic

AUDRA SIEWERT

Henderson

Summary

Dynamic professional with a proven track record at Prime Management Group, excelling in relationship building and time management.


As a Business Owner, I developed Endless Summer Tanning and Boutique. Built form the ground up with over 20 years of experience in operation's management, business strategy and financial management. Demonstrated success building a loyal customer base and enhanced satisfaction rates through effective communication and targeted marketing. Skilled in event planning and adept at fostering teamwork to drive operational success.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Comfortable working independently as manager and leader and as collaborative team member, Applies business acumen and experience and exercises decisive judgement to meet and exceed organized goals.

Overview

27
27
years of professional experience

Work History

Clubhouse Onsite Assistant

Prime Management Group
06.2023 - 07.2025
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.

Business Owner/Operator

Endless Summer Tanning Salon Inc
06.1998 - 01.2022
  • Developed business from the ground up and prepared records and operations for a smooth handover to new owners.
  • Trained and motivated employees to perform daily business functions.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
  • Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
  • Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supported sales efforts by participating in trade shows, industry events, and retail demonstrations as needed.
  • Increased sales by building strong relationships with retail clients and providing tailored solutions for their needs.

Education

Cosmetology

Josefs School of Hair Design
Fargo, ND

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Relationship building
  • Active listening
  • Event planning
  • Customer Service
  • Great Listener
  • Self Motivated

Timeline

Clubhouse Onsite Assistant

Prime Management Group
06.2023 - 07.2025

Business Owner/Operator

Endless Summer Tanning Salon Inc
06.1998 - 01.2022

Cosmetology

Josefs School of Hair Design

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