Quality, safety, and logistics support professional with a steady record of maintaining accurate documentation, coordinating training materials, and supporting compliant workplace operations. Brings practical experience with incident reporting, employee records, shipping systems, and file management that helps teams stay organized, accurate, and audit-ready.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Safety and Training Assistant
DSV Contract Logistics
Pass Christian, Mississippi
09.2023 - Current
Lead onboarding sessions and prepared materials for new hire integration.
Reviewed site-specific JSAs with new hires.
Organized and tracked employee training records in Excel, ensuring accuracy and completeness of files.
Participated in contractor safety meetings each week to enhance safety protocols.
Engaged in weekly HSE leader training to strengthen safety leadership capabilities.
Reviewed, filed incident reports, and collected required signatures from all shifts to maintain compliance.
Managed confidential documents to ensure compliance with regulatory standards.
Interview forklift operator candidates.
Shipping and Receiving Clerk
DSV Solutions
Pass Christian, Mississippi
06.2023 - Current
Maintained accurate shipping records using CargoWrite, SAP, PINC, and Excel, supporting effective logistics management.
Streamlined receiving operations by collaborating with team members to implement process improvements, enhancing overall workflow.
Checked drivers in and out at the facility to ensure accurate shipment tracking, facilitating smooth logistics operations.
Generated BOL documentation for shipments, ensuring accuracy and timely dispatch of orders.
Operated computers to access real-time shipping information.
Printed barcodes and LPN labels upon customer request to facilitate order processing.
Coordinated with floor leads, supervisors, and quality auditors via radio communication.
Quality Control Associate
DSV Solutions
Pass Christian, Mississippi
03.2023 - Current
Inspected products for compliance, identified defects, and documented findings to uphold quality standards.
Conducted routine audits to verify adherence to quality standards and ensure product consistency.
Collaborated with production teams to resolve quality issues, improving product integrity and minimizing disruptions.
Amazon Prime Delivery Driver
Semper Delivery
Venice, Florida
10.2021 - 02.2023
Received daily delivery instructions and route assignments from dispatch to optimize delivery operations.
Verified deliveries against shipping instructions to guarantee accuracy before customer handoff.
Communicated with dispatch to resolve delays or issues during routes, ensuring timely deliveries.
Ensured adherence to safety protocols during vehicle operations, contributing to safe delivery outcomes.
Conducted pre-trip inspections of delivery vehicle in compliance with company guidelines.
Complied with all traffic laws during operation of delivery vehicle.
Resolved customer service complaints to improve satisfaction and foster loyalty.
QA Operator, Tire Testing
Hankook Tire Plant Site
Clarksville, TN
08.2019 - 10.2021
Diagnosed and repaired mechanical issues with tire testing machines, reducing testing downtime and maintaining operational efficiency.
Mounted and dismounted tires on steel and aluminum rims, maintaining strict adherence to quality standards and ensuring optimal performance. from both steel and aluminum rims efficiently.
Executed multi-step testing procedures to ensure quality control standards.
Documented and analyzed test results in Excel and other software applications for precise tracking and informed decision-making.
Customer Support Associate II
Concentrix
Clarksville, TN
10.2018 - 07.2019
Resolved customer complaints and queries to deliver timely and effective solutions.
Provided support and resolved non-routine issues related to client products or services.
Engaged customers through inbound and outbound calls and online platforms to address client needs.
Facilitated account payments and established payment plans to improve customer service experience.
Package Handler
FedEx Ground
Nashville, TN
09.2017 - 12.2017
Loaded and unloaded packages over 75 lbs from conveyor belt onto trailers, adhering to safety standards.
Loaded and unloaded packages up to 75 lbs onto trailers, contributing to on-time delivery.
Trained new employees on safety protocols and loading techniques, enhancing team compliance.
Real Estate Agent
Reliant Realty Era Powered
Clarksville, TN
09.2015 - 11.2017
Represented buyers and sellers in significant real estate transactions.
Oversaw real estate transactions from initiation to closing, ensuring compliance and enhancing client satisfaction.
Facilitated property transactions through proactive communication with banks and attorneys, minimizing transaction delays.
Negotiated contracts while educating clients on legal disclosures to improve their understanding and confidence.
Licensed Family Childcare Provider/Owner/Operator
Self Employed
Fort Campbell, KY
11.1999 - 09.2007
Maintained state and military licensing as a Family Child Care Provider.
Developed and implemented age-appropriate activities for children 6 weeks to school age to promote learning and development.
Provided daily USDA-approved nutritious meals and snacks to support children's health and development.
Sanitized toys and surfaces daily in childcare setting to maintain hygiene standards.
Achieved First Aid, CPR, and AED certification to ensure preparedness for emergencies in childcare setting.
Participated in monthly Early Childhood Education modules and meetings to enhance knowledge and skills in child development.