Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audra Trites

Clearwater

Summary

Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Overview

20
20
years of professional experience

Work History

Sales Representative

CosmoProf
01.2023 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Exceeded sales targets through effective planning and goal setting.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Salon Owner/Operator

All About Hair
11.2004 - 03.2019
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
  • Implemented a reward system for employee performance, motivating staff to continually strive for excellence.
  • Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
  • Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
  • Trained and motivated employees to perform daily business functions.

Education

No Degree - Industrial Psychology

Pittsburg State University
Pittsburg, KS

Certification of Phlebotomy -

Phlebotomy Training Specialists
Kansas City, KS

Associate of Science - Cosmetology And Esthetician

Fort Scott Community College
Pittsburg, KS
06-1994

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge
  • Sales expertise
  • Sales presentations
  • Complex Problem-solving
  • Customer retention
  • Client service
  • Negotiation tactics
  • Customer success management
  • Staff training
  • Product merchandising
  • Client engagement
  • Relationship management

Timeline

Sales Representative

CosmoProf
01.2023 - Current

Salon Owner/Operator

All About Hair
11.2004 - 03.2019

No Degree - Industrial Psychology

Pittsburg State University

Certification of Phlebotomy -

Phlebotomy Training Specialists

Associate of Science - Cosmetology And Esthetician

Fort Scott Community College

Similar Profiles

CREATE PROFILE
Audra Trites