Audrea Brown
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges as a phlebotomist. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Educational Associate ( SPED )
Lewisville Independent School District
Lewisville, TX
11.2021 - Current
- Monitored student needs and supported mobility-restricted students.
- Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Offered emotional support during times of difficulty or crisis situations involving the student.
RESIDENT SUPERVISOR
CORE CIVIC
05.2019 - 10.2024
- Monitor Residents locations and appointments.
- Inbound and Outbound communication via phone and email.
- Assignment of employee work position and key for their entry to that post.
- Conducted regular rounds to keep residents and areas safe and secure.
- Oversaw the implementation of emergency response plans during critical situations.
EDUCATIONAL ASSOCIATE (SPED)
PFLUGERVILLE ISD
12.2017 - 05.2019
- Direct contact with students regarding educational skills needs and training.
- Analyzed data from standardized tests to track student achievement levels over time.
- Encouraged a safe learning environment by enforcing rules and regulations set forth by school policy.
- Provided guidance on study habits, organization techniques, problem solving strategies.
CUSTOMER SERVICE REPRESENTIVE
CLINICAL PATHOLOGY ASSOCIATES
11.2015 - 10.2017
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Collected deposits or payments and arranged for billing.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
HIGH SCHOOL DIPLOMA -
JOHN B. CONNALLY
06.2014
Some College (No Degree) - Phlebotomy
Dallas College
Dallas, TXSkills
- Attention to Detail
- Administrative and Clerical Support
- Infection Control
- Blood Collection
- Venipuncture
- Medical Records Management
References
- Claudia Jones, 512-919-2539, Claudiajones59@gmail.com
- Evelyn Canada, 512-367-3121, Evelyn76522@gmail.com
- Del'Tanisha Williams, 346-779-1987, Deltanishaw@gmail.com
Certification
- BSL (American Heart Association)
Accomplishments
- Classroom Manager ( Dallas College )
References
References available upon request.
Timeline
Educational Associate ( SPED )
Lewisville Independent School District
11.2021 - Current
RESIDENT SUPERVISOR
CORE CIVIC
05.2019 - 10.2024
EDUCATIONAL ASSOCIATE (SPED)
PFLUGERVILLE ISD
12.2017 - 05.2019
CUSTOMER SERVICE REPRESENTIVE
CLINICAL PATHOLOGY ASSOCIATES
11.2015 - 10.2017
HIGH SCHOOL DIPLOMA -
JOHN B. CONNALLY
Some College (No Degree) - Phlebotomy
Dallas College