Audrey Alonso
Wyoming,MI
Summary
Experienced and self motivated in Customer Service. Problem Solving Oriented with experience in leadership and team building.
Overview
16
16
years of professional experience
Work History
Bartender
Ironwell
Grand Rapids, MI
05.2022 - 07.2023
- Printed sales reports, prepared cash drawers, took inventory, and kept bar stocked
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Woodys Press Box
Wyoming, MI
01.2010 - 11.2022
- Assisted in recruiting and training all front of house staff and helped new hires perfect their craft to be the best they can be.
- Set-up and ran events such as weddings, graduation parties, company events, comedy shows, and promoting entertainment.
- History of maximizing sales and increasing customer retention.
Insurance Adjuster/Personal Contents Unit
Farmers/Foremost
Grand Rapids, MI
01.2008 - 01.2010
- Licensed through the state as an Insurance Adjuster
- Examined claims forms and other records to determine insurance coverage.
- Analyzed information gathered by investigations to report findings and recommendations.
- Investigated and assessed damage to property and reviewed property damage estimates.
Education
High School Diploma -
Grandville High School
Grandville, MIDouglas J Aveda Institute
Grand Rapids, MISkills
- Basic Accounting
- Suggestive Selling
- Health Codes Compliance
- Payment Processing
- Clear and Effective Communication
- Inventory Management
- Bookkeeping
- Relationship Building
- Customer Consultation
- Hair Coloring and Highlighting
Timeline
Bartender
Ironwell
05.2022 - 07.2023
Bartender
Woodys Press Box
01.2010 - 11.2022
Insurance Adjuster/Personal Contents Unit
Farmers/Foremost
01.2008 - 01.2010
High School Diploma -
Grandville High School
Douglas J Aveda Institute