Audrey Anderson
Portage,WI
Summary
Proven to excel in high-pressure environments, I significantly enhanced guest satisfaction at Red Apple by leveraging strong multitasking abilities and a commitment to exceptional service. Skilled in customer service and team collaboration, I consistently improved performance, demonstrating a keen ability to greet guests warmly and handle complaints effectively, ensuring a welcoming atmosphere.
Overview
6
6
years of professional experience
Work History
Waitress
Red Apple
06.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Deli Clerk
Festival Foods
02.2021 - 05.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Waitress
Red Apple
03.2020 - 06.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Apparel Associate
Walmart
11.2019 - 12.2019
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Displayed and organized products in store to help customers locate products easily.
- Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
Grocery Bagger
Festival Foods Grandad Half Marathon
01.2019 - 05.2019
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
Education
General -
Portage High School
Portage, WI2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Hospitality service expertise
- Handling Complaints
- Performance Improvement
Timeline
Waitress
Red Apple
06.2021 - Current
Deli Clerk
Festival Foods
02.2021 - 05.2021
Waitress
Red Apple
03.2020 - 06.2020
Apparel Associate
Walmart
11.2019 - 12.2019
Grocery Bagger
Festival Foods Grandad Half Marathon
01.2019 - 05.2019
General -
Portage High School
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