MHS Genesis, Composite Health Care System, AHLTA, Microsoft Suite
Years of professional experience Department of Defense
AUDREY A. WHITAKER
Odenton,Maryland
Overview
20
20
4
4
years of post-secondary education
Work History
Clinical Function Advisor-Kimbrough Ambulatory Care Center
DEEPMILE NETWORKS, LLC
Vienna, VA
01.2023 - 04.2025
- Company Overview: (Contracting Company) for Defense Health Agency (DHA)
- Conducting software training for MHS Genesis Electronic Health Record Modules (Department of Defense) for Ambulatory, Dental (Dentrix Enterprise) and Emergency Department in the EHRu (Electronic Health Record University)
- Clinic rounds performed daily
- Classroom and Virtual Training (4–8-hour training)
- Addressing trouble tickets
- Providing OJT after formal classroom training
- (Contracting Company) for Defense Health Agency (DHA)
Clinical Systems Trainer-Fort Belvoir Community Hospital
DIVERSE SYSTEMS GROUP
Bethesda, MD
08.2019 - 12.2022
- Company Overview: (Contracting Company) for Defense Health Agency
- Conducting introductory training courses and OJT for the Composite Health Care System (CHCS) electronic health record and the HAIMS module (Health Artifact Image Management System) within the AHLTA electronic health record application
- Training 3-hour courses for CHCS Orientation, CHCS Nurse/Physician, Managed Care Booking, PAS Supervisor
- Training HAIMS module of the AHLTA electronic medical record courses.
- Address trouble tickets, utilizing the “MHS Helpdesk Service” Ticketing System.
- Provide 6 hours of OJT after classroom training
- Administrative Duties included: Preparing training classroom, issuing course certificates, issuing username and passwords to access to all clinical systems applications, tracking class registration and recording class attendance by using the Share Point tool
- Providing over-the-shoulder training for software updates
- Cross trained for the Secure Messaging application
- (Contracting Company) for Defense Health Agency
Clinical Systems Trainer-Fort Belvoir Community Hospital
22ND CENTURY TECHNOLOGIES
McLean, VA
08.2018 - 07.2019
- Company Overview: (Contracting Company) for Defense Health Agency (DHA)
- Conducting introductory training courses for the Composite Health Care System (CHCS, electronic medical record) and at Ft. Belvoir, Community Hospital
- Led 3-hour CHCS Orientation, Physician / Nurse/ Managed Care Booking/ PAS Supervisor Courses.
- Conducted training for 400+ personnel annually.
- Conducted training of the HAIMS (Health Artifact Image Management System module within the AHLTA Electronic Medical Record
- Addressed trouble tickets, utilizing the “Remedy” Ticketing System.
- Provided 6 hours of OJT after classroom training
- Administrative Duties included: Preparing training classroom, Issuing Course Certificates, issuing username and passwords to access to all clinical systems applications, tracking class registration and recording class attendance by using the Share Point tool
- Providing over-the-shoulder training for software upgrades
- (Contracting Company) for Defense Health Agency (DHA)
Clinical Systems Trainer-Ft. Belvoir Community Hospital
VERSATECH Inc
Columbia, MD
08.2016 - 08.2018
- Company Overview: (Contracting Company) for Defense Health Agency (DHA)
- Conducting introductory training sessions for the Composite Health Care System (CHCS) at Ft. Belvoir, Community Hospital
- Led 3-hour CHCS Orientation, Physician / Nurse/ Managed Care Booking/ PAS Supervisor Courses.
- Conducted training for 400+ personnel annually.
- Conducted training of the HAIMS module of AHLTA.
- Addressed trouble tickets, utilizing the “Remedy” Ticketing System.
- Provided 6 hours of OJT after classroom training
- Administrative Duties: issuing training certificates, issuing username and passwords to gain access all clinical systems, tracking class registration and recording class attendance using the Share Point tool
- (Contracting Company) for Defense Health Agency (DHA)
Clinical Systems Trainer-Ft. Belvoir Community Hospital
SPECPRO TECHNICAL SERVICES (STS)
Huntsville, AL
10.2011 - 08.2016
- Company Overview: (Contracting Company) for Defense Health Agency (DHA)
- Conducting introductory training sessions for the Composite Health Care System (CHCS) at Ft. Belvoir, Community Hospital
- Led 3-hour CHCS Orientation, Physician / Nurse and Managed Care Booking classes.
- Conducted training for 400+ personnel annually.
- Conducted training of the HAIMS module of AHLTA.
- 3 Recognitions for Excellent Customer Service in Training
- Administrative Duties: Issuing training certificates, issuing username and passwords to gain access to the Clinical Systems Applications, tracking class registration and class attendance using the Share Point tool
- Addressed trouble tickets, utilizing the “Remedy” Ticketing System.
- (Contracting Company) for Defense Health Agency (DHA)
- STS was the winner of the previous contract held by SAIC from 2007-2011. STS kept the same personnel in place when the contract was awarded, therefore the positions are the same with the same responsibilities.
CHCS/AHLTA Trainer - Dewitt Army Community Hospital
SCIENCE APPLICATIONS INTERNATIONAL CORPORATION (SAIC)
Falls Church, Virginia
05.2007 - 10.2011
- Company Overview: A Fortune 500 scientific and engineering technology company.
- Conducted training sessions for the Composite Health Care System (CHCS) at Dewitt Army Community Hospital, Ft. Belvoir, VA. (Electronic Medical Record).
- Performed additional administrative duties, including the creation of user accounts, enabling log on capability, record keeping and Training Room scheduling on non-training days.
- Addressed system trouble tickets, utilizing the “Remedy” Ticketing System.
- Led 3-hour CHCS Orientation, Physician / Nurse and Managed Care Booking classes.
- Established a paper-less function by instituting Electronic Rosters.
- Successfully continued seamless training programs for all levels of end-user skills while classroom facilities were under construction.
- A Fortune 500 scientific and engineering technology company.
Timeline
Clinical Function Advisor-Kimbrough Ambulatory Care Center
DEEPMILE NETWORKS, LLC
01.2023 - 04.2025
Clinical Systems Trainer-Fort Belvoir Community Hospital
DIVERSE SYSTEMS GROUP
08.2019 - 12.2022
Clinical Systems Trainer-Fort Belvoir Community Hospital
22ND CENTURY TECHNOLOGIES
08.2018 - 07.2019
Clinical Systems Trainer-Ft. Belvoir Community Hospital
VERSATECH Inc
08.2016 - 08.2018
Clinical Systems Trainer-Ft. Belvoir Community Hospital
SPECPRO TECHNICAL SERVICES (STS)
10.2011 - 08.2016
CHCS/AHLTA Trainer - Dewitt Army Community Hospital
SCIENCE APPLICATIONS INTERNATIONAL CORPORATION (SAIC)
05.2007 - 10.2011
Bachelor of Arts - Communications
Temple University
09.1979 - 08.1981
Associate of Science - General Studies
Eastern Connecticut State University
09.1977 - 05.1979
Education
Bachelor of Arts - Communications
Temple University
Philadelphia, PA 09.1979 - 08.1981
Associate of Science - General Studies
Eastern Connecticut State University
Willimantic, CT 09.1977 - 05.1979
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Certification
- MHS Genesis (Electronic Medical Record) Tracks of certification] Training -
- Acute (Inpatient)
- Emergency Department
- Ambulatory
- Dental
- [Timeframe]
Interests
Quarter Auctions