Sarah Tuiolemotu
Anchorage
Summary
Dynamic professional with a proven track record at Level Touch, LLC, excelling in training and mentoring, alongside exceptional client engagement. Spearheaded a successful onboarding program, enhancing staff productivity significantly. Skilled in critical thinking and presentations, adept at fostering relationships and strategic planning to drive achievements.
Overview
6
6
years of professional experience
Work History
Clinical Function Advisor
Level Touch, LLC
11.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Developed job-specific competencies and performance standards.
- Facilitated virtual, in-person and blended learning sessions.
- Provided coaching and mentoring to employees.
- Developed and implemented successful onboarding program.
- Trained and mentored new personnel hired to fulfill various roles.
Medical Assistant
Alaska Heart & Vascular Institute
07.2020 - 11.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Cashier
Lowes
01.2022 - 01.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Caregiver
Home Instead Senior Care
02.2019 - 09.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Recorded status and duties completed in logbooks for management.
Education
Certification - Medical Assistant
Alaska Career College
Anchorage08-2019
High School Diploma -
Bettye East High School
Anchorage, AK05-2014
Skills
- Presentations and public speaking
- Client engagement
- Group facilitation
- Critical thinking
- Student development
- Training and mentoring
- Relationship building
- Active listening
- Customer service
- Problem-solving
- Financial analysis
- Time management
- Strategic planning
Timeline
Clinical Function Advisor
Level Touch, LLC
11.2023 - Current
Cashier
Lowes
01.2022 - 01.2023
Medical Assistant
Alaska Heart & Vascular Institute
07.2020 - 11.2023
Caregiver
Home Instead Senior Care
02.2019 - 09.2022
Certification - Medical Assistant
Alaska Career College
High School Diploma -
Bettye East High School
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