Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Broussard

New Iberia,LA

Summary

Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Bushido
Lafayette, LA
08.2024 - 11.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Server

Bushido
Lafayette, LA
08.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Certified Nursing Assistant

Belle Teche Nursing and Rehab Center
New Iberia, LA
06.2022 - 08.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Education

High School Diploma -

New Iberia Senior High School
New Iberia, LA
05-2023

Skills

  • Restaurant Customer Service
  • Guest Relations Management
  • Supply Restocking
  • Cash Handling
  • Sales and Marketing
  • Welcoming Guests
  • POS system operations

Timeline

Restaurant Hostess

Bushido
08.2024 - 11.2024

Server

Bushido
08.2024 - 11.2024

Certified Nursing Assistant

Belle Teche Nursing and Rehab Center
06.2022 - 08.2024

High School Diploma -

New Iberia Senior High School
Audrey Broussard
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