Audrey Carroll
Provo,UT
Summary
Dynamic Administrative Assistant with professional experience at Carroll Total Healthcare excelling in customer service and data organization. Skilled in (literally everything idk what to put here) and professional communication, I build strong relationships while ensuring confidentiality and accuracy. A dedicated team player who is reliable and a fast learner, committed to enhancing operational efficiency and idk
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Carroll Total Healthcare
Cumming, GA
04.2023 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to patient inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Coach
Intensity Volleyball Club
Alpharetta, GA
12.2023 - 04.2024
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Helped run practices and provide the players with drills tailored to their specific needs.
- Demonstrated skills necessary for the players success and improvement.
- Assisted the head coach with tasks needed to ensure our success during games and tournaments.
Lifeguard
Ams Pools
Cumming, Ga
06.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Cleaned the pools and areas around the pool, maintained the chemicals, and prepared the pool for guests during both opening and closing shifts.
Education
Masters Of Communication Disorders - Communication Disorders
Brigham Young University
Provo, UTSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Critical thinking
- Strong problem solver
- Professional communication
- Dedicated team player
- Data organization
- Appointment scheduling
- Documentation and recordkeeping
- Verbal communication
- Deadline oriented
- Relationship building
- Multi-line phone systems
- Client relations
- Tech-Savvy
- Complex Problem-solving
- Training and coaching
- Team player
Timeline
Assistant Coach
Intensity Volleyball Club
12.2023 - 04.2024
Administrative Assistant
Carroll Total Healthcare
04.2023 - 09.2024
Lifeguard
Ams Pools
06.2022 - 08.2022
Masters Of Communication Disorders - Communication Disorders
Brigham Young University